Joe El Hamawy

 Directed operations, market studies, strategic marketing, and customer care
at Beirut Saj, resulting in 15% customer satisfaction improvement.
 Showcased culinary expertise with innovative recipes presented through
captivating menus, flyers, and billboards, increasing customer engagement
by 20%.
 Optimized financial performance through meticulous cost analysis,
budgeting, and expense control, achieving 10% operational cost reduction.
 Implemented proactive problem-solving strategies to streamline operations,
ensuring efficiency and customer satisfaction, resulting in 30% fewer
complaints.
 Enforced stringent food safety protocols, maintaining a hygienic dining
environment, and achieving perfect health inspection scores.
 Developed a highly professional workforce through comprehensive staff
training, leading to 25% improvement in employee productivity.
 Nurtured customer relations through personalized attention and prompt
issue resolution, increasing customer loyalty by 15%.

Videotape Operator:
 Operated equipment for high-quality recording and playback output.
 Conducted quality checks, ensuring accurate recordings and minor repairs.
 Prepared and played footage, ensuring seamless transitions in programs.
 Improved program playback efficiency, reducing downtime between segments by
15%.
 Ensured 100% error-free recordings through meticulous equipment maintenance.
 Implemented labeling system, reducing retrieval time by 20% and minimizing
playback errors.
 Developed training program, reducing onboarding time by 30%.
Assistant Director:
 Coordinated schedules and departments for smooth workflow and timely
completion.
 Provided creative problem-solving, contributing to successful production outcomes.
 Maintained clear communication channels with the director and team members.
 Streamlined production coordination, reducing project delivery time by 20%.
 Implemented communication system, resulting in 15% increase in team productivity

Efficiently managed filming and photography sites, ensuring optimal camera setup.
 Collaborated for desired lighting effects, enhancing visual quality in shoots.
 Provided valuable creative input, contributing to the success of photography
projects.
 Operated cameras, delivering visually captivating presentations for multiple shows.
 Achieved 20% production cost reduction through efficient camera operation
techniques.
 Increased viewership ratings by 15% with innovative camera angles and
compositions.
 Completed 500+ error-free hours of live broadcasting, maintaining seamless
performance.
 Collaborated for a sold-out music concert with 10, 000+ attendees.
 Implemented new camera rigging system, reducing setup time by 30%.

• Customer Service: Provided excellent customer service, meeting customer needs
through effective product sales and negotiation.
• Sales Management: Submitted orders, prepared activity reports, and maintained
accurate sales records