IT Staff
Mallari Construction
Total years of experience :7 years, 6 Months
Performs periodic maintenance of all office hardware and software. Performs network design and implementation of clients including network infrastructure application.
To make sure that internet and network connectivity is 100% up and running for patrons.
Supports IT and networking needs of the logistics support office. Processes trouble tickets from the office floor and closes all accomplished trouble tickets. Accountable in creating new employee accounts and sets appropriate permissions and restrictions. Was able to train on network management and PABX on both analog and IP Telephony.
Managing communications in the hotel through telephones. Acting as a bridge for both guests and colleagues’ needs.
Managing customer accounts for Dish Network. Troubleshooting basic to advance technical issues for satellite TV systems. Provides assistance for billing questions and account payment concerns.
Create online mobile phone accessory orders for T-Mobile. Process phone transaction like payments, prepaid minute credits etc. Up selling in house mobile phones and other like devices
Managing online accounts for an online based travel agency. (Orbitz.com and Cheaptickets.com). Making bookings, ticket and hotel reservations. Cancellations and re bookings.