Lead Document Controller
CDM Smith
مجموع سنوات الخبرة :29 years, 6 أشهر
• Provide bi-weekly report on Outstanding and Overdue documents and status of all submittals for the bi-weekly meetings.
• Maintaining and monitoring project documents for submission to client.
• Preparing necessary presentation materials/ reports/manuals for meetings and submission.
• Ensuring project deadlines are monitored and met.
• Developing project strategies to ease compilation, reporting and monitoring.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Provide weekly dashboard report to all and to Senior Resident Engineer to monitor Outstanding and Overdue documents.
• Monitor technical documents from contractor such as Shop Drawings, Method Statements, Inspection Test Plan, Material Approval, RFI, INR and MIR and provide reports twice a week.
• Monitor NCR Quality, NCR HSE and Quality Alert
• Update/Prepare HSE comments on Risk Assessments, Safety Violation Reports, Executive walks and other Safety related reports.
• Conduct Site Observation to help HSE monitor safety issues at site as instructed by Senior Resident Engineer at least twice a month.
• Update all logs (Incoming, Outgoing, Shop Drawings, INRs, all other documents log).
• Prepare transmittal of RFIs to design consultant and processed replied RFI from consultant to contractor.
• Prepare reports for submission to PWA such as Monthly Report and Public Communication Monthly Report.
• Providing administrative support to all department as needed.
• Design Tracking Register via Google Sheet to be able to use Register and Tracker simultaneously.
• Provide technical support to all staff from Windows application, MS Office and hardware if issues arise.
• Perform admin task as needed like leave monitoring, training certificates monitoring, attendance checking at site, managing stationeries at site, etc.
• Provide weekly output to General manager and to Ashghal (Client) as per schedule.
• Document and follow-up on important actions and decisions from meetings with regards to Handover.
• Maintained and monitor Handover plans and schedules.
• Prepare necessary presentation materials for trainings of new staff.
• Ensure that projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Coordinate to other departments in updating the handover schedule provided by General Manager.
• Collate and Coordinate to other departments with regards to outstanding SNAG list and/or outstanding work to be submitted to Operations Manager.
• Ensure that all documents are in accordance with the Quality standard in compliance with the documentation guidelines (format, document number system, signed and approved)
• Review registers related for handover of assets and documents such as Operations and Maintenance Manuals, Drawings (SLD, P&IDs, Mechanical, etc), Spare Part list, Equipment list, Instruments List and all manuals.
• Responsible in compiling and submission of two (2) monthly reports (Project Monthly Progress, Handback Monthly Report) and one (1) weekly (Handback Weekly Report update to client and incoming operator).
• Review and verify hardcopy of documents in compliance with the Quality documentation standard as per client.
• Collate and Coordinate to other departments with regards to outstanding SNAG list and/or outstanding work to be submitted to Operations Manager.
• Ensured that all documentation is transmitted in accordance with the project guidelines, as well as accurate maintenance of files for document control, tracking of transmittals/documents to meet targeted date of submission.
• Designed an intranet for quick access to common documents, reports to all departments especially to reviewers and managers.
• Produced an Excel report that uses VLOOK-UP shorten the process from 4 days to 5 hours when making dashboard and to generate weekly, monthly reports.
• Maintained all document registers such as Engineering Submissions Tracker, Commercials letters tracker, Construction and HSE Trackers.
• Designed an email workflow in Outlook to automatically notify reviewers for overdue
• Maintain weekly tracker of outstanding documents for review submitted by the contractor.
• Full responsibility of the finished project documents and archive them separately in office store in accordance with QR QA-QC standards.
• Ensure knowledge of QA-QC EDMS and PIMS policy, procedures, reports etc. used by all departments.
• Prepared COBie files to be match with BIM and to be uploaded to Maximo.
• Log/Check and update substantial completion checklist per room/per station from QA/QC. (Hand Over)
• Log/Check and update SNAG list from QA/QC engineers per section/per station. (Hand Over)
• Log/Check and update Defects and Outstanding Works list per section/per station (Hand Over)
• Log and update Remedial and Outstanding works from site engineers per section/per station (Hand Over).
• Review hand-over register of As-Built document per station from main contractor prior to upload to Aconex. (Final Hand Over of Documents).
• Conduct Safety walk every week and log HSE Site Observation once a week to help monitor safety at site as instructed by Qatar Rail director.
• Taking charge in updating HSE Site Observation logs, Reports observed by staff on required weekly site visits.
• Assigned as Site Fire Marshall to assist staff during Fire Drills and if Fire occurs at site.
• Provide assistance to Admin Assistance and other departments with regards to technical aspects of MS Office particularly MS Excel as need arise.
• Manage daily uploading and downloading of correspondence, drawings, transmittals and other documents.
• Manage and monitor day-to-day use of electronic document management system.
• Update all project logs and electronic document management systems.
• Coordinate with consultants and contractors to send and receive various drawings, submittals, reports and other outstanding issues.
• Upload and distribute documents to relevant parties on project site in accordance with the document distribution matrix through workflow.
• Coordinate with consultant and client for contractor submittals’ approvals.
• Coordinate with Document Control Manager to ensure knowledge of EDMS and PIMS policy, procedures, reports etc. used.
• Coordinate with site users to map and gap EDMS and collaboration processes.
• Ensure accurate and timely processing of data reports as required.
AS SHAREPOINT CO-DEVELOPER/COORDINATOR
• Coordinates with IS/IT department on the development of Qatalum Document Library Portal with the use of MS SharePoint on the following projects Modification of 11KV/2nd Interconnect and Relining Facility.
• Provides concept on documentation process flow with MS SharePoint.
• Creation of Document Sets/Different types of Task/Integration with MS Office and other applications.
• Coordinates with Business Plan Project team and respective contractors for the training of SharePoint as document handling system (EDMS) for the project.
• MS SharePoint - Qatalum Electronic Document Management System for Projects.
• SAP-DMS - Qatalum Electronic Document Management System for Operations.
• eRoom-Dokumentum - Electronics Document Management System used by Qatalum during the construction phase.
AS DOCUMENT COORDINATOR/LEAD DOCUMENT CONTROLLER
• Supervise Document Controllers designated for the migration of technical documents from eRoom to SAP-DMS.
• Prepare/Submit Weekly Progress report to be submitted to department head.
• Coordinates between the Technical Documentation Team and SAP-DMS Upload Team in making technical procedures & manuals for Qatalum.
• Coordinates with department managers on correct technical terms and trainings after the transfer to SAP-DMS.
• Quality check on the DIRs (Document Information Records) to be uploaded to SAP-DMS. DIRs are Technical Documents such as Drawings (As-Built, Shop Drawings, IFC, etc) and Manuals (P&ID, SLD, Block Diagram, GA Drawings, Isometric Drawings, Process Flow Drawings, Technical Manuals, Operation Manuals, Installation Manuals)
• Prepare DIRs for DIRTAGS (Tagging) from eRoom (Qatalum Contractors Database). Uses SAP to Upload Data/Link and Update Data/Link of Qatalum Technical Documents for Operation.
• Supervise Document Controller for the three current projects, Modification of 11kv, 2nd Interconnect and Relining Facility.
• Prepares weekly reports on current status of the projects.
• Coordinates with the contractor document controllers for the weekly reports and integrate with company’s report and present it to Project Managers during weekly meetings.
• Assist document controllers in preparing ITT documents for three current projects, Modification of 11kv, 2nd Interconnect and Relining Facility.
• Set-up and maintained internal database of PDF drawings received via email from KEMPE HQ (Geelong) to be used at site.
• Does Procosys for BCP 1 and 2 Project. Procosys (Project Commissioning System). This is a web based program used clients (Qatalum) for inspection from Installation and commissioning of the equipment respectively.
• Compiled Daily Site Report Diary to be submitted to the consultant.
• Produced Monthly Progress Report to be submitted to the consultant.
• Compiled and update checklist per equipment/per area (Hand Over)
• Update and compile Defects and Outstanding Works list per area (Hand Over)
• Takes responsibility in maintaining office equipment such as Personal Computers, Printers, Scanners, Plotters and network troubleshooting (LAN and WAN).
• Organized daily office correspondence and relevant documents including materials, shop drawings, Request for Inspection (RFI), Material Inspection (MIR), design and structural calculations of various projects.
• Drafted minutes of weekly meetings as well as letters and memos.
• Established a database of all contractor submittals prior to providing the same to Design Consultant Site Supervision for its analysis in different aspects encompassing actions, completeness, revisions numbering systems, dates of the shop drawings, product data samples.
• Managed document processes/filing systems to ensure control and availability of documentation to the upper management for smooth execution of all administrative activities of the project.
• Coordinated with the engineers to present requisite submittals and shop drawings within a given time frame of 21 days in accordance with baseline schedule.
• Produced weekly highlights to the upper management, administered an array of tasks including updating of manual drawings, documents list as well as allocation of all drawings and material transmittal numbers.
• Ascertained that all management system documentation is of the latest version and easily accessible. Identified superseded documentation, removed from point of use and marked them as obsolete.
Conduct pre-membership seminar, by educating them about electric household installations, billing, etc.
Act as IT Technical Support to the company on online billing software and other IT related issues.
1. Manages IT and Ink refilling station business .
2. Manages Internet café business.
3. Buy and Sell Personal Computers/printers and other peripherals.
4. Lay-out tarpaulin banners, business cards, invitation cards, wedding cards & magazines.
5. Troubleshoot/Repairs computers, printers and laptops.
6. Configure Local Area Networks (structured cabling) for office and internet cafes.
7. Conducts personal tutorials to clients regarding Windows OS, MS Office products and Photoshop.
Supervise Team Leaders
Answer querries on Tier 2 issues of Microsoft Explorer/Technical issues
Review & Provide support to Tech Support Engineers to meet KPIs
1. Provide online (chat-based) technical customer support to MSN Internet Access subscribers
2. Offer assistance to improve co-agent’s performance through coaching and mentoring.
3. Disseminate information, announcements and system updates to team members as relayed by the Supervisors.
4. Coach and mentor Sr. Reps, and MSN TSEs (agents) on proper handling of customer interactions and other performance issues
5. Prepare daily end-shift reports outlining the team’s common, unresolved and escalated issues.
6. Conduct written performance evaluation for MSN TSEs (agents).
7. Escalate facilities and technology issues to appropriate to supervisor.
1. In-charge on printing price quotations, over-see printing materials inventory.
2. Design logos, calling cards, posters and other printing services
3. Scan and enhance photos and other images.
1. Troubleshoot/Repairs computers, printers and laptops.
2. Perform preventive maintenance to computers and printers.
3. Configure Local Area Networks using coaxial cables.
4. Conducts personal tutorials to clients regarding MS DOS, Windows 3.11, Wordstar, Lotus 123 and dBase.
Short course about AutoCAD 2011
Short courses on Network configuration (WLAN/LAN)
Short-term course about Local Area Network and its configuration
Five year Engineering course about Electronics and Communication.
