joelle daher

• Led administrative operations, procurement activities, contracts monitoring, budgeting, and vendor
management across approximately 100 bank branches.
• Managed end-to-end procurement processes including supplier sourcing, negotiations, purchase
approvals, vendor evaluations, contract administration, and procurement strategy implementation.
• Established and developed the Purchasing Section from the ground up, including process
implementation, staff recruitment, workflow structuring, and supplier management systems.
• Coordinated annual procurement and administrative budgets while monitoring operational expenses
and supporting cost-control initiatives.
• Negotiated and managed more than 400 contracts annually, ensuring compliance with corporate
standards, service quality, and cost efficiency.
• Achieved significant operational savings through supplier consolidation, strategic negotiations, and
process optimization initiatives.
• Prepared executive reports, dashboards, analyses, and operational summaries for senior
management and the CEOs office.
• Supervised administrative and operational teams, delegated responsibilities, monitored performance,
and ensured achievement of departmental objectives.
• Coordinated closely with Finance, Engineering, Fixed Assets, IT, and branch management teams to
align procurement and operational requirements with business strategy.
• Participated in corporate transformation initiatives, ERP implementation, digitization projects, and
operational process enhancement.
• Oversaw procurement and administrative support related to branch renovations, facilities
coordination, maintenance follow-up, and corporate services.
• Managed procurement committee coordination including meeting preparation, documentation,
reporting, and follow-up on approvals and implementation.
• Ensured compliance with internal policies, procurement procedures, and operational governance
standards.
• Reduced procurement turnaround time by approximately 30% through of improved
vendor management and purchasing procedures.
• Contributed to annual operational savings exceeding USD 500K through strategic sourcing and
supplier negotiations.
• Designed and implemented reporting systems and monitoring tools that improved visibility,
operational tracking, and executive decision-making.

banking counter duties

• Managed daily banking transactions while ensuring accuracy, compliance, and high-quality customer
service.