Account Manager
Orient Planet
مجموع سنوات الخبرة :11 years, 4 أشهر
Responsibilities:
Handling face-to-face enquiries from clients/partners on a CEO/GM/ Manager level.
Providing assistance and advice to clients.
Acting as a mediator between the client and the content team, follow up on the mock approvals and
marketing activities.
Handling clients’ complaints or any major incidents.
Following up on customer inquiries in timely manner.
Resolving customer issues with cross functional support.
Making recommendations to the clients for future action
Coordination and follow-up with the design and creative team, getting client brief and communicating it with
designers.
Updating Clients on their request’s progress
- Identifying, qualifying, and securing business opportunities.
- Building business relationships with current and potential clients.
- Creating informative presentations; Presenting and delivering information to potential clients at client meetings.
- Responding to client requests for proposals (RFPs).
- Answering potential client questions and follow-up call questions.
- Creating and maintaining a list/database of prospect clients.
- Maintaining short- and long-term business development plans.
- Researching potential leads from business directories, web searches, or digital resources.
- Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
- Closing sales and working with client through closing process.
About Damac Properties:
· DAMAC Properties has been at the forefront of the Middle East’s luxury real estate market since 2002, delivering luxury residential, commercial and leisure properties across the region, including the UAE, Saudi Arabia, Qatar, Jordan, Lebanon and the United Kingdom.
Responsibilities:
· Meet with prospects and clients interested in properties to offer them real estate deals.
· Communicate with clients to identify their requirements and choice of property.
· Sending out details of new properties on the market to people on your database.
· Making appointments and showing buyers around a property.
· Finding buyers in a position to proceed with purchase and willing to pay an acceptable price.
· Referring buyers to mortgage arrangers for quotations and advice
• Handling face-to-face enquiries from clients/partners on a CEO/GM/ Manager level.
• Providing assistance and advice to clients.
• Acting as a mediator between the client and the content team, follow up on the mock approvals and marketing activities.
• Handling clients’ complaints or any major incidents.
• Making recommendations to the clients for future action
• Perform Sales activity, new client acquisition.
• Coordination and follow-up with the design and creative team, getting client brief and communicating it with designers.
• Producing Posting Logic Calendars.
• Checking on posting and scheduling.
• Sending Clients Monthly reports.
• Scheduling Designer activities as to photo shooting and production of videos.
About Cornerstone Public Relations:
• Publisher of: Cloud961, Lebanese monthly magazine covering the world of social media and blogging as well as the socio-digital industry.
• Provides marketing and public relations consultancy, digital and social media consultancy and services.
Social Media Manager:
I am responsible of handling the social media platforms for clients and work on all platforms like Facebook, Twitter, Instagram, YouTube, Google+, and LinkedIn.
Responsibilities:
• Handling social media accounts.
• Maintaining a company's presence on social media platforms.
• Understanding clients’ needs.
• Monitor emerging social media tools to see how they can be incorporated into a company's business.
• Develop and execute a clearly defined social media strategy by identifying threats and opportunities in user generated content surrounding the client’s brand and report to the strategist of the company.
• Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Digital & Social Media Executive:
The key objective of this role is to raise awareness of The Black Lion and Reform Social & Grill restaurants digital presence by marketing the venue to new and existing customers, ultimately resulting in increased covers, regular customers, and event bookings to increase revenues.
Responsibilities:
• Responsible for the planning and executing the digital and social media calendar.
• Assist with the planning of marketing strategies to help drive traffic and engagement to the website.
• Building a strong presence for the brand in all social media to achieve high ranking in the social and online media.
• Monitors and manages brand’s online reputation & awareness by ensuring relevant online presence and manages brand content.
• Strengthen relationship with social media representatives and online media while increasing database
• Monitor the social media channels
• Keep up to date with any social media trends
• Ensure you produce a consistent brand message across all the social media channels
• Regularly monitor competitor social media sites and create competitor analysis reports
• Assist with social media performance reports
• Engage with social media users and respond to any mentions over Twitter, Facebook, Instagram etc.
• Email Newsletter
• Website and Partners’ websites’ Updates
About Cloud961 Magazine:
Cloud961 is the First Lebanese Printed Magazine dedicated to the Social Media and the Digital Community, published by Cornerstone Public Relation, covering everything from personal blogging to incubators and public sector. It also covers international news about technology, social media platforms and everything related to the digital cloud.
Responsibilities:
• Handling Cloud961 Social Media Platforms (Facebook, Twitter, Instagram, Linkedin, Google+).
• Handling the News Section in the magazine.
• Contributing with different articles in the magazine.
