Joelle Mhanna

• Responsible for financial planning and analyzing financial data, forecasting, budgeting processes, and internal control;
• Preparing financial reports and income statements, managing financial transactions, streamlining accounting functions and operations;
• Purchases and pricing reports, replenishing levels when necessary, and monitoring shipments or internal transfers between departments within one business enterprise;
• Professional on PMS & GPOS software;
• Talent management, compensation and employee benefits, training and development, compliance, creating a comfortable & safety work environment;
• Responsible for ensuring that the company's stock levels meet business needs,
• Reception experience in check-in and check-outs, online - booking reservations, following up with travel agencies,
• Responsible for the hotels finances: invoicing, receipts, employees’ remunerations, banks reconciliations, petty cash …

Part time job:

- Accounting Data entry on “Paradox accounting software” at Pro Training Center

Part time job:

- Educational job - Teacher for 3 students: grade 2, 4 and 9 (2021 & 2022)

- Responsible of the office finance: invoicing, receipts, employees’ remunerations, office yearly and monthly expenses, office yearly and monthly income, banks exchanges and transfers, banks reconciliations, & office transactions;
- Cash account responsible, producing accurate financial reports and information, developing cash flow statements, managing credit, providing advice in making financial decisions, budgeting, making financial forecasts
- Organizing meetings and daily schedule duties and responsibilities;
- Accounts payable and receivable accountant and responsible: updating and maintaining records of expenditures, sending out payments for company credit cards, responding to vendor invoices, ensuring that all payments are made in accordance with company policy, ensuring that all payments are sent on time, resolving payment discrepancies and disputes on behalf of the company;
- Coordinates and maintains records for staff office spaces, phones, company credit cards and office keys;
- Project and research realization;
- Responsible for all kinds of Visas online issuance as well as the work and residency permits related to the foreign citizens in Lebanon, preparing all the necessary documents related to the applications, managing all schedules and processes, handling all problems which are related to any Visa and work permit issuance, handling all cancelation and extension process of Visa, passports and works permits.

- Serving customers by selling products, meeting customer needs;
- Adjusting content of sales presentations by studying the type of sales outlet or trade factor.
- Keeping management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual territory analysis;
- Recommending changes in products, service, and policy by evaluating results and competitive developments;
- Resolving customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.

- Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications;
- Cash supervisor, daily cash and checks handling; cashiering duties;
- Ensuring that the tills balance up at the end of the day;
- Handling all cashier related enquiries from customers
- Cost Control (Monitoring the market prices).