IT Support
Support Zebra
مجموع سنوات الخبرة :0 years, 9 أشهر
As an IT Support Specialist at Support Zebra in the Philippines, I was responsible for providing technical support to ensure the smooth operation of hardware and software systems. I diagnosed and resolved issues, conducted regular maintenance, and assisted users to enhance their proficiency with IT systems. My achievements include reducing downtime through efficient troubleshooting, implementing security protocols that reduced incidents, and leading projects to upgrade network infrastructure, resulting in increased speed and reliability.
I am a recent graduate from the University of Science and Technology of Southern Philippines, where I earned a Bachelor of Science in Information Technology. My academic journey has equipped me with a strong foundation in database management, network administration, and software development. Throughout my studies, I developed a keen interest in leveraging technology to solve complex problems and drive innovation. My education, coupled with hands-on experience in IT support and graphic design, has prepared me to make a significant impact in the IT industry. I am eager to apply my skills and knowledge to contribute to a forward-thinking organization, delivering effective and efficient solutions while continuously striving for excellence.