john adero

• Administer end-to-end HR operations including recruitment, onboarding, payroll processing via OASYS, personnel record
management, and compliance monitoring for a cluster oftwo hotel properties.

• Progressed from Accommodation Supervisor (Aug 2021 - May 2022) to HR Coordinator (May 2022 - Oct 2023),
demonstrating consistent performance and rapid skill development.
• Processed new joiner information, attendance tracking, and employee data extraction using OASYS; managed EDOCS
approvals, leave administration, insurance updates, and exit processes.
• Coordinated end-to-end onboarding logistics including visa applications, travel arrangements, documentation
preparation, and digital record filing for all new hires.
• Prepared and analyzed key reports including manning guides, HRIH summaries, and weekly operational updates for HR
leadership review.
• Supervised accurate and timely room allocation for employee housing; trained and coached staff on company policies
and customer service protocols.

• Designed and implemented comprehensive employee welfare programs that improved engagement scores and
contributed to measurable retention improvements across the workforce.
• Supervised employee accommodation camp operations, ensuring timely maintenance resolution and comfortable living
conditions in alignment with company welfare standards.
• Conducted regular employee satisfaction surveys, analyzed results, and presented data-driven recommendations to
senior management for continuous improvement.
• Administered company employee benefits programs including healthcare, insurance, and retirement plans; coordinated
with external service providers to enhance welfare offerings.
• Delivered welfare training sessions covering stress management, mental health awareness, and work-life balance to
build a resilient and healthy workforce.

• Managed full housing operations for 500+ associates: tracked room movements, maintained accurate occupancy
records, delegated tasks to housing staff, and resolved on-site conflicts effectively.
• Handled HR-related responsibilities including disciplinary actions, incident reporting, and supporting the HR department
with administrative functions as required.
• Trained and onboarded new housing staff, providing coaching, career guidance, and performance support to build a high
-functioning, service-oriented team.
• Maintained housing documentation, managed office supply procurement, and promoted a positive work culture through
recognition programs and team engagement initiatives.