John April Dominguez

Proactively process new business applications - request for
quotations, manage all negotiations on benefits, terms, pricing,
and obtain competitive terms.

Prepare a comparative table/summary of terms to be presented
to clients.

Secure complete onboarding requirements - to screen the
clients as per Anti-Money Laundering Guidelines.

Process renewals - double check KYC documents to ensure
that we submit complete requirements to Insurers.

Organize follow-ups with insurance companies, clients and
account managers efficiently and proactively.

Ensure all documents in the client’s folder are renamed and
arranged accordingly.

Handle client invoices and documentation related to billing and
payments.

Follow up on unsettled/outstanding premium payments that are
pending for more than two weeks.

Process endorsements within the agreed turnaround time
Respond to customers’ emails promptly and provide accurate
information.

Prepare weekly/monthly new business sales and renewal reports.

Complete special projects, ad hoc & administrative duties as
assigned.

Develop strong relationships with clients and the insurance
market.

Cross-sell / upsell to increase revenue and enhance value.

MOTOR UNDERWRITING & CLAIMS
Provide competitive motor quotations for new business &
business renewal
Booking of motor production daily
Assist sales agents, direct, personal clients, and referrals
Prepare reports on the number of quotations, policies issued,
and renewed policies
Assist clients in case of motor claim intimation, submission of
documents, and follow-up

SALES & MARKETING
Selling of all Insurance lines (motor, medical, and general lines)
to my existing personal clients & referrals
Cold calling the leads provided by the management
Closed a portfolio of almost AED4OOk from the given leads,
along with my personal and referred clients, within 6 months

MOTOR UNDERWRITING
Prepare motor quotation for individual and corporate clients
Calculate the motor premium of Policies and Endorsements
Accurate issuance of Motor Insurance Certificates to clients
Accurate posting of premiums in the system
Manage and meet the ongoing needs of clients

SALES & MARKETING (AII lines of Insurance)
Assist the Vice President (Business Development) in
marketing and selling of insurance products from A to Z
Closed a portfolio of around AED 900k in a span of (4) months
based on the secured database

MEDICAL CLAIMS APPROVAL/AUTHORIZATION
Coordinate approval of claims between provider & TPA and
assist in all claim-related queries & requests

Provide competitive motor quotations for individual and
corporate clients (negotiate good rates from Insurers)
Handle issuance of policies and endorsements thru the portal
Accurate posting of premiums in the system
Manage and meet ongoing needs of individual and corporate
clients

Developed comprehensive motor quotations for both individual and corporate clients, enhancing client satisfaction and retention.

Calculated motor premiums for policies and endorsements, ensuring accuracy and compliance with industry standards.

Issued Motor Insurance Certificates with precision, facilitating seamless transactions for clients.

Managed the accurate posting of premiums in the system, improving operational efficiency.

Cultivated strong relationships with individual and corporate clients, effectively addressing their ongoing insurance needs.

Ensured completeness of insurance claim documents, expediting the claims process for clients.

Assisted clients in navigating the claims process, connecting them with insurers and accredited garages to ensure timely approvals.

Assesses and manages risks in Personal Accident Lines, ensuring sound decision-making aligned with company objectives.

Partners with Business Line Unit Head to evaluate high-value risks, delivering strategic recommendations that enhance portfolio performance.

Develops competitive pricing structures and policy terms customized to meet the unique needs of clients.

Executes detailed profit and loss analyses for new accounts, utilizing historical data to forecast profitability and inform underwriting decisions.

Oversees renewal processes, conducting financial simulations to optimize policy renewals and maintain client satisfaction.

Leverages strong analytical skills to support claims processing and account management, ensuring efficient resolution and client retention.