Senior Cloud Technical Engineer
Cybercloud Platform Limited
Total years of experience :12 years, 7 Months
• Oversee Management of VMware Verified Cloud Provider Platform
• Involved in design, deployment, and management of cloud computing products and services for compute, storage services, network, security, extensibility, business continuity, and data analytics
• Provided services like SDDC (software-defined data center), managed backup with Veeam and Acronis, Microsoft SPLA, vRealize Suite, hosted SD-WAN, NSX (network and security across cloud - for single site use, hybrid and multi-cloud scenarios), vSAN, block storage environment and assisted workload onboarding and migration services
• Involve in research and innovation that provides stream of services on CyberCloud Platform
• Management and Support for EMC Hyper Converged infrastructure (VxRail)
• Providing daily management and administrative role for Data Centre Solutions and Services;
• Enterprise Virtualization Solutions (VMware)
• Installation and deployment of vRealize Operations Manager
• Planning and execution for migration of Hyper-V virtual Machines.
• Resolved incidents promptly and rigorously, including emergency callouts as required.
• Managed disaster recovery strategy, ensuring stable backup of all our environment.
• Administered software upgrades and server patching to establish stable operations.
• Completed scheduled services and installations, as well as preventive maintenance and calibration.
• Mentored junior team members, providing encouragement and engineering training to support development.
• Generated detailed reports covering analysis of production issues and outlining potential solutions.
Exchange online and hybrid environment building, supporting and troubleshooting
Office 365 Global Admin - configuration and administration.
Provides support for skype for business, one drive, Yammer, Power BI content Pack, SharePoint and
Intune
Worked with Office 365 tenant implementation with Azure AD connect, Directory Synchronization
with cloud services for single sign on.
Experienced In managing both Internal and On-line SharePoint 2015 Administration
Experienced in planning & design of Enterprise Messaging architecture
Well-versed in Creation and maintenance of Active directory users, groups, OU and effective access
management by using best practices of security permissions.
Provided complete support for VMware infrastructures, jobs include creating templates and
deploying Virtual Machines through templates, and cloning Virtual Machines.
Mange over 400 VMs on Hyper-V infrastructure.
I managed the system center configuration manager for the bank, where I deploy windows update
monthly on both servers and workstations.
I deployed about 150 Distribution Points in branches to help reduce overload on the site server.
I managed the Stratus Infrastructure that houses our FEP environment.
Azure Stack on- prem implementation.
Wintel Virtualization
Duties and Responsibilities
Manages the setup and creation of server on Azure and AWS
EMC Vplex metro cluster implementation for data federation across two active/active datacenters
Management of Recoverpoint local protection on both DR and HQ sites.
Global Datacenter virtual infrastructure support (for 19 countries) - management of revenue-
generating and service-critical virtual machines.
Wintel Infrastructure, Management of Windows servers,
Duties and Responsibilities
Managing and Tracking User logs for IT Issues, Problems and Request
Completing Service Requests and resolving Incidents received from Service Desk
Hardware repairs and maintenance to all users (Computer System, Printer, Scanners etc)
Use of Audio-Visual Devices to support UBA Executives for meetings, conferences,
presentations etc
Enabling and Disabling user account in addition to setting up new accounts for new users in a
specific group
Enabling and Disabling users for specific hardware add-on usage (like USB, CDRom, Printer
etc)
Application Support and Installation (Windows, Finacle, UPM, Spark, OC, SignCAP etc)
Network Support and Configuration in line with the TC facility available
Remote Support for resolving issues for local users using NETMEETING
Browser and VM configuration for application access for all UBA Africa Countries
Mail Support and Profile Management of all users (Outlook, ZIMBRA etc)
LAN/WAN Uptime Management and Failure Resolution
Power and UPS Stability Measure and Preventive Measure for Bad Usage
Problem Escalations and Change management, when required
Hardware Routine Inventory Taking and Record Management
Avaya and Polycom Technology Support for Conference Meetings and Presentations
IT Consultant Management and SLA compliance measure
Processing Claims for HP Hardware on Warranty Tenure
Manage all Thompson Reuters Server and manage the DT Printer server which stores all
conversation.
Maintain and manage all Treasury trading application (related IT issues within the Bank.
United Bank for Africa
TEAM LEAD RELIEF - HQ IT SUPPORT TEAM LEAD
Duties and Responsibilities
Supervision of and involvement in deployment, support and maintenance of computer Hardware
Systems.
Supervision of and involvement in deployment, support and maintenance of computer software
systems.
Supervision of and involvement in deployment, support, and maintenance of imaging devices
such as printers, scanners and webcams.
Supervision of and involvement in remote user support.
Supervision of and involvement in local and collaborative (with E-channel units) configuration,
troubleshooting, support, monitoring of e-channel devices such as ATM and POS machines.
Supervision of and involvement in deployment, collaborative configuration, and Support of
network/ telecommunications devices.
Supervision of maintenance of system rooms and equipment therein.
Supervision of taking of Inventory of all IT / Telecommunication devices.
Supervision and involvement in regular and timely report rendition.
Timely report rendition.
Ensure a smooth Radio/ TV transmission in the station.
Carry out repair on transmitters when necessary.
Monitor station to ensure clear audio and video signal
Nasarawa Broadcasting Service (NBS)
courses: To April 2009