Project Manager
NETS International
Total years of experience :19 years, 7 Months
• Plan project from conception to implementation and monitored its progress
• Develop project plans that identify key issues, approaches and performance metrics
• Plan and schedule project timelines and milestones
• Responsible for identifying, analyzing, measuring and managing project risks
• Document all project reports and record it for future references
• Maintain communication with project stakeholders and manage expectations
• Evaluate projects and assess results
• Review work of vendors and ensure timely delivery of materials and resources
• Prepare and deliver reports and recommendations
• Milestone Invoicing
• Developed plans and schedule for projects
• Managed all status reports
• Assisted customers in resolving all issues and updated project status accordingly.
• Monitored all processes related to project both external and internal resources.
• Determined project budget and recorded all expenses of project to ensure its compliance with scheduled budget.
• Coordinated with external vendors and scheduled projects and estimated costs.
• Ensured formal handover and closure of the project
• Developed plans and schedule for projects and prepared necessary objectives
• Managed all status reports and prepared projects reports
• Determined project budget and recorded all expenses of project to ensure its compliance with scheduled budget
• Milestone Invoicing
• Worked closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions
• Maintained an up-to-date documentation/diagrams of the existing devices/solutions to help in troubleshooting issues and share them with other technical teams if required
• First point of contact for all network related issues
• Assisted and led implementations of concepts and ideas arising out of the improvement plan.
• Managed technical escalation to ensure faults is rectified within agreed SLAs.
• Worked closely with Network Development(ND) teams on optimizing the infrastructure which under-utilized or unnecessary components
• Ensured that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies
• Supported and/or implemented work orders which involve and/or impact the transmission network
• Efficiently handled trouble tickets system, to check, update and resolved trouble tickets assigned to Field Ops
• Supervised Installation and commissioning of OLT(GPON) and various access network equipment
• Ensured that the equipment installation process meets the set standards
• Performing periodic health checks, preventive maintenance to identify potential problems or loopholes, and testing the redundancy
• Implementing patches and updates to resolve any existing/potential bugs or performance issues
• Identifying and isolating faults, attending to alarms and restoring with service level standard of work
• Handling Performance Acceptance Test (PAT) on all newly installed equipment
• Managing day to day checking of trouble tickets issued and performs necessary escalation, troubleshooting and closing of tickets
• Migrating existing circuits/services and rerouting to GPON for effective network management
• Performing Operation & Maintenance of OLT’s (Huawei, Zhone, Alcatel)
• Commissioning and installation of metro SDH systems (Huawei metro 1000, Lucent AM1) and ADSL systems (Zhone Raptor, Lucent MRT, Zhone MALC)
Plan project from conception to implementation and monitored its progress
• Develop project plans that identify key issues, approaches and performance metrics
• Plan and schedule project timelines and milestones
• Manage and control project budgets
• Manage Project Life Cycle and implement process daily
• Responsible for identifying, analyzing, measuring and managing project risks
• Document all project reports and record it for future references
• Maintain communication with project stakeholders and manage expectations
• Evaluate projects and assess results
• Review work of vendors and ensure timely delivery of materials and resources
• Prepare and deliver reports and recommendations
• Milestone Invoicing
Achievements
• Commended by management on numerous occasions for the quality and consistency of my
performance
• Was awarded employee of the month for three consecutive months
• Improved team productivity and efficiency
• Created and presented an excellent image of the company and its services to customers, and
coordinated and communicated well with clientele and management at all levels.
Trainings & Certifications
• Project Management