Senior Technical Recruiter
CodingChiefs
Total years of experience :6 years, 0 Months
-Source, screen, and select qualified candidates to fill technical positions.
-Managed full 360 recruitment process.
-Overseen the hiring process by participating in all stages.
-Developed efficient recruitment strategies to attract top tech talent.
-Built and managed strong candidate pipelines using various
sourcing methods.
-Handled junior to senior level profiles/candidates.
-Collaborated with hiring managers and clients to identify and recommend top technical candidates.
-Employed innovative and diverse methods to attract and engage potential candidates.
-Assisted in sourcing, screening, and conducting initial interviews for entry-level positions.
-Fostered positive relationships with candidates, providing an outstanding candidate experience.
-Contributed to the development and execution of disruptive employer branding strategies.
-Partnered with the team to monitor and analyze key metrics for continuous improvement.
-Safeguarded Uber’s platform by managing, monitoring, and coordinating fraud risk management projects for drivers and accounts.
-dentified fraudulent activity through document review, spotting inconsistencies and flagging suspicious applications.
-Investigated flagged accounts with in-depth analysis, including origin checks, transaction validation, and reconciliations.
-Fought fraud effectively by documenting and reporting fraudulent or suspicious transactions and applications.
-Empowered the team by mentoring and training new fraud analysts.
-Trained tier 1 agents from third party BPO centers under Uber.
-Served as the trusted adviser to Uber drivers on all work-related matters.
-Identified trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
-Probed, identified, and documented the scope of drivers’ escalated issues, ensuring accurate narratives in support documentation.
-Consistently provided high-quality support to drivers, demonstrating comprehensive knowledge of the product and internal processes.
-Acted as the quality analyst for the team, elevating team performance and adherence to standards.
Assisted in the development and implementation of marketing campaigns across various channels.
Conducted market research and analyzed data to identify market trends and target audience preferences. Assisted in the planning and execution of marketing events and promotions.
Bachelor of Science in Business Administration Major in Marketing Management