John Michael Meyn C Plaza

- Executed end-to-end data entry and order processing workflows for UAE and international e-commerce clients, maintaining 100% data integrity across high-volume daily transactions.
- Managed and audited critical operational documentation, including shipping manifests, customs paperwork, and international fulfillment records to ensure strict compliance.
- Resolved high-priority delivery issues and shipment discrepancies by handling real-time customer escalations and shipping updates via phone calls and emails.
- Led administrative tracking and supply chain coordination, managing the real-time database for order fulfillment, inventory logs, and internal dispatch workflows.

- Spearheaded outbound B2B outreach and operations management, directly engaging global ship owners, traders, and suppliers to secure freight and coordinate international shipments.
- Resolved critical shipment disputes and operational issues by acting as the main point of contact between ship owners and shippers via high-volume professional emails and phone calls.
- Managed and audited critical international shipping documentation, ensuring 100% data accuracy and strict compliance across all transport records, manifests, and agreements.
- Owned real-time data entry operations and tracking pipelines, maintaining meticulous database updates and document archiving to ensure smooth global logistics workflows.

- Executed high-volume data processing and administrative operations, maintaining meticulous accuracy across all corporate records and operational reporting logs.
- Audited database entries and coordinated cross-functional workflows to guarantee seamless data management, data integrity, and compliance in a structured environment.
- Optimized tracking metrics and administrative documentation systems, delivering precise information updates to support real-time leadership decision-making.

- Managed content scheduling, posting, and updates across social media platforms to ensure consistent online presence.
- Monitored page activity, assisted in basic performance tracking, and supported digital content operations.
- Maintained organized posting schedules and ensured timely execution of content plans.

- Conducted lead generation, data gathering, and appointment setting for sales campaigns.
- Maintained accurate CRM records, updated client information, and supported sales team coordination.
- Assisted in managing client communication and tracking qualified leads for follow-up and conversion.

- Clerical and technical office support including filing, documentation, and records management.
- Maintained PC units, installed antivirus software, and performed basic troubleshooting and technical support.
- Handled internet cabling, network setup, and connectivity troubleshooting.