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John Michael Meyn C Plaza, ADMINISTRATIVE / CLIENT SUPPORT

John Michael Meyn C Plaza

ADMINISTRATIVE / CLIENT SUPPORT·Bella Styles

United Arab Emirates

Bachelor's degree, Electronics Engineering

Work experience

Total years of experience: 19 years, 4 months

ADMINISTRATIVE / CLIENT SUPPORT

January 2020 - January 2026

Bella Styles

Dubai, United Arab Emirates Hybrid

January 2020 - January 2026

- Executed end-to-end data entry and order processing workflows for UAE and international e-commerce clients, maintaining 100% data integrity across high-volume daily transactions.
- Managed and audited critical operational documentation, including shipping manifests, customs paperwork, and international fulfillment records to ensure strict compliance.
- Resolved high-priority delivery issues and shipment discrepancies by handling real-time customer escalations and shipping updates via phone calls and emails.
- Led administrative tracking and supply chain coordination, managing the real-time database for order fulfillment, inventory logs, and internal dispatch workflows.

Company industry:
Fashion & Apparel
Job role:
Sales

OPERATIONS / CHARTERING ASSOCIATE

January 2018 - January 2020

SOFON Maritime

Dubai, United Arab Emirates Hybrid

January 2018 - January 2020

- Spearheaded outbound B2B outreach and operations management, directly engaging global ship owners, traders, and suppliers to secure freight and coordinate international shipments.
- Resolved critical shipment disputes and operational issues by acting as the main point of contact between ship owners and shippers via high-volume professional emails and phone calls.
- Managed and audited critical international shipping documentation, ensuring 100% data accuracy and strict compliance across all transport records, manifests, and agreements.
- Owned real-time data entry operations and tracking pipelines, maintaining meticulous database updates and document archiving to ensure smooth global logistics workflows.

Company industry:
Shipping

PRODUCT OPERATIONS / ADMIN ASSISTANT

November 2016 - January 2018

Demand Science Inc

Davao, Philippines Hybrid

November 2016 - January 2018

- Executed high-volume data processing and administrative operations, maintaining meticulous accuracy across all corporate records and operational reporting logs.
- Audited database entries and coordinated cross-functional workflows to guarantee seamless data management, data integrity, and compliance in a structured environment.
- Optimized tracking metrics and administrative documentation systems, delivering precise information updates to support real-time leadership decision-making.

Company industry:
Internet & E-commerce

SOCIAL MEDIA MANAGER

June 2014 - October 2016

Catch App Ltd.

Davao, Philippines Remote

June 2014 - October 2016

- Managed content scheduling, posting, and updates across social media platforms to ensure consistent online presence.
- Monitored page activity, assisted in basic performance tracking, and supported digital content operations.
- Maintained organized posting schedules and ensured timely execution of content plans.

Company industry:
Internet & E-commerce
Job role:
Marketing and PR

LEAD GENERATION / SALES SUPPORT ASSOCIATE

January 2011 - January 2014

Callbox Inc

Davao, Philippines Hybrid

January 2011 - January 2014

- Conducted lead generation, data gathering, and appointment setting for sales campaigns.
- Maintained accurate CRM records, updated client information, and supported sales team coordination.
- Assisted in managing client communication and tracking qualified leads for follow-up and conversion.

Company industry:
Telemarketing

TECHNICAL ASSISTANT / CLERK

June 2006 - March 2011

UIC Computer/Electronics

Davao, Philippines

June 2006 - March 2011

- Clerical and technical office support including filing, documentation, and records management.
- Maintained PC units, installed antivirus software, and performed basic troubleshooting and technical support.
- Handled internet cabling, network setup, and connectivity troubleshooting.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

UNIVERSITY OF THE IMMACULATE CONCEPTION

January 2012

January 2012

Bachelor's degree, Electronics Engineering

Philippines

Skills

Computers
Expert
Computers
Expert
Electronics
Expert
Electronics
Expert
Data Entry
Expert
Data Entry
Expert
Customer Service
Expert
Customer Service
Expert
Documentation
Expert
Documentation
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER MANAGEMENT
Intermediate
ORDER MANAGEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
SHIPMENT COORDINATION
Intermediate
SHIPMENT COORDINATION
Intermediate
ARCHIVES
Intermediate
ARCHIVES
Intermediate
CALENDARING
Intermediate
CALENDARING
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
DOCUMENT CONTROL
Intermediate
DOCUMENT CONTROL
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate

Social profiles

Personal Website
Personal Website

Languages

English

Beginner

Tagalog

Beginner

Training and Certifications

Certifications
UAE Driver's License
UAE RTA
Nov 2025 - Nov 2027

Hobbies and interests

Boxing, Kickboxing, Muay Thai