John Mutio

Consult clients on travel needs and recommend suitable packages.
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Book flights, hotels, transfers, and travel insurance
Providing fare quotations and offering different flight and hotel options
Timely checking in clients online and sharing boarding passes
Assisting clients with visa applications and processing
Prepare customised travel itineraries.
Handle changes, cancellations, and customer inquiries.
Achieve monthly sales targets and upsell travel products.
Maintain accurate client records in booking systems.
Performing other assigned duties

Roles
Training travel agents and travel consultants on Sabre GDS
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Providing customer service support to travel agents
Advising travel agents on the required documentation for the creation of the Sabre office PCC
Installing the Sabre system and creating a sign-on for the travel agents
On-site visit to travel agencies to provide support in making reservations, pricing the booking, issuing the ticket, and
reissuing the ticket