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John Paolo Casiao, Digital Marketing Specialist

John Paolo Casiao

Digital Marketing Specialist·Sutherland Global Services - Philippines

United Arab Emirates

Bachelor's degree, Communication

Work experience

Total years of experience: 3 years, 5 months

Digital Marketing Specialist

September 2022 - January 2026

Sutherland Global Services - Philippines

Manila, Philippines

September 2022 - January 2026

Led end-to-end recruitment marketing and digital sourcing strategies supporting high-volume and niche hiring across multi-country markets including the Philippines, Malaysia, and Japan.

Spearheaded mass hiring campaigns for Customer Service and Contact Center roles, driving consistent applicant flow to meet aggressive hiring targets and ramp-up timelines.

Supported niche and hard-to-fill roles, including bilingual positions (Japanese, Mandarin, Spansih) and licensed / registered representatives, using targeted audience segmentation and platform-specific sourcing strategies.

Planned and executed paid recruitment campaigns across Meta, LinkedIn, Reddit, Spotify, Indeed, and JobStreet, optimized for cost-per-lead, cost-per-hire, and conversion rates.

Partnered closely with Talent Acquisition, Operations, and Business Leaders to align hiring demand forecasts, sourcing strategies, and campaign timelines.

Analyzed recruitment funnel performance and campaign analytics, delivering data-driven insights to optimize spend, improve applicant quality, and reduce time-to-fill.

Established digital sourcing governance and compliance standards, ensuring employer brand consistency and adherence to regional and platform policies.

Managed end-to-end recruitment content production, including creative briefing, shoot planning, messaging frameworks, and post-production review.

Led virtual and onsite recruitment events, career fairs, and employer branding activities, strengthening market visibility and candidate engagement.

Company industry:
Business Process Outsourcing (BPO)

Talent Acquisition Lead – Recruitment & Talent Sourcing

September 2022 - January 2026

Sutherland Global Services

Manila, Philippines

September 2022 - January 2026

end-to-end recruitment process

Company industry:
Call Centers & Customer Care Outsourcing

Education

Far Eastern University

December 2021

December 2021

Bachelor's degree, Communication

Philippines

FAR EASTERN UNIVERSITY

December 2021

December 2021

Bachelor's degree, Communication

Philippines

Skills

Performance Based Marketing
Expert
Performance Based Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Content Strategy
Expert
Content Strategy
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
HR Strategy
Expert
HR Strategy
Expert
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BRANDING
Intermediate
BRANDING
Intermediate
CONTENT STRATEGY
Intermediate
CONTENT STRATEGY
Intermediate
EMPLOYER BRANDING
Intermediate
EMPLOYER BRANDING
Intermediate
MEDIA STRATEGY
Intermediate
MEDIA STRATEGY
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT SOURCING
Intermediate
TALENT SOURCING
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
ADVERTISING CAMPAIGNS
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BRANDING
Intermediate
BRANDING
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
CONTENT STRATEGY
Intermediate
CONTENT STRATEGY
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
EMPLOYER BRANDING
Intermediate
EMPLOYER BRANDING
Intermediate
IMAGE SEGMENTATION
Intermediate
IMAGE SEGMENTATION
Intermediate
LOCALIZATION
Intermediate
LOCALIZATION
Intermediate
SALES PROCESS
Intermediate
SALES PROCESS
Intermediate

Languages

English
Native Speaker
Filipino
Beginner