جون بول Apolinar, Customer Service Associate

جون بول Apolinar

Customer Service Associate

alabbar enterprises

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, SYSTEM TECHNOLOGYINSTITUTE
الخبرات
14 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 1 أشهر

Customer Service Associate في alabbar enterprises
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2019

➢ Manages all kind of customer inquiries.

➢ Attends to customer complaints and find immediate solution.

➢ Identify customer questions, concerns, and overall needs.

➢ Provide excellent customer service to improve business performance.

➢ Ensure that we are maintaining the store standards and it was being

followed including floor sets, cleanliness, marketing, signage, and sales

promotion.

➢ Always ensures a good quality customer service.

➢ Keep records of customer interactions, process customer accounts and file

documents.

➢ Sincerely thanks the customer for shopping and invites them to come back

again

SALES ASSISTANT في AL MANDOOS
  • الإمارات العربية المتحدة - دبي
  • يونيو 2014 إلى ديسمبر 2018

➢ To provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed their expectation wherever possible.
➢ Good interpersonal and customer facing skills, able to emphasize, maintain professionalism, display patience and politeness within a sometimes pressurized environment.
➢ Assisting customers with hard to find items, answering questions and ultimately getting them to buy what we’re selling.
➢ Demonstrate detailed knowledge of all products and services.
➢ Help create merchandise presentation and displays that have impact, are customer focused and maximize sales.
➢ Always ensures a good quality customer service
➢ Ensure that we are maintaining the store standards and it was being followed including floor sets, cleanliness, marketing, signage, and sales promotion.
➢ Sincerely thanks the customer for shopping and invites them to come back again.
➢ Manages all kind of customer inquiries.
➢ Attends to customer complaints and find immediate solution.

Retail Store Head في Stores Specialist Incorporation
  • الفلبين
  • يونيو 2010 إلى مايو 2014

Assists and promotes the items to the customer, do suggestive selling for better sales.
Prepares and submit daily inventory and sales report.
Sold a corset when assign in cK jeans.
Monitors daily stocks and guards the items against loss and damage.
Clean designated selling area/ display shelves-/racks.
Assists on new deliveries, revises stock numbers.
Replenished the items in the selling area and change display.
Ensures that all items are properly folded and hung/displayed/arranged.

SALES CONSULTANT في Be connected inc.
  • الفلبين
  • نوفمبر 2007 إلى ديسمبر 2007

➢ Assists and promotes the items to the customer, do suggestive selling for better sales.
➢ Prepares and submit daily inventory and sales report.
➢ Monitors daily stocks and guards the items against loss and damage.
➢ Clean designated selling area/ display shelves-/racks.
➢ Assists on new deliveries, revises stock numbers.
➢ Replenished the items in the selling area and change display.
Ensures that all items are properly folded and hung/displayed/arranged.

الخلفية التعليمية

بكالوريوس, SYSTEM TECHNOLOGYINSTITUTE
  • في SYSTEM TECHNOLOGY INSTITUTE OF THE PHILIPPINES
  • أبريل 2004

Diploma in Computer Electronics Technology

Specialties & Skills

CONSULTING
CUSTOMER SERVICE
CUSTOMER SERVICE SKILLS
FASHION
INVENTORY MANAGEMENT

اللغات

العربية
متوسط
الانجليزية
متمرّس
الصينية
مبتدئ

التدريب و الشهادات

Transforming for peak performance (تدريب)
معهد التدريب:
Almandoos trading
تاريخ الدورة:
June 2019
المدة:
18 ساعة
Retail Excllence (الشهادة)
تاريخ الدورة:
June 2014

الهوايات

  • Searching new trends