Customer Service Associate
alabbar enterprises
Total years of experience :14 years, 2 Months
➢ Manages all kind of customer inquiries.
➢ Attends to customer complaints and find immediate solution.
➢ Identify customer questions, concerns, and overall needs.
➢ Provide excellent customer service to improve business performance.
➢ Ensure that we are maintaining the store standards and it was being
followed including floor sets, cleanliness, marketing, signage, and sales
promotion.
➢ Always ensures a good quality customer service.
➢ Keep records of customer interactions, process customer accounts and file
documents.
➢ Sincerely thanks the customer for shopping and invites them to come back
again
➢ To provide an efficient and effective service to customers, understanding their needs and requirements, working to exceed their expectation wherever possible.
➢ Good interpersonal and customer facing skills, able to emphasize, maintain professionalism, display patience and politeness within a sometimes pressurized environment.
➢ Assisting customers with hard to find items, answering questions and ultimately getting them to buy what we’re selling.
➢ Demonstrate detailed knowledge of all products and services.
➢ Help create merchandise presentation and displays that have impact, are customer focused and maximize sales.
➢ Always ensures a good quality customer service
➢ Ensure that we are maintaining the store standards and it was being followed including floor sets, cleanliness, marketing, signage, and sales promotion.
➢ Sincerely thanks the customer for shopping and invites them to come back again.
➢ Manages all kind of customer inquiries.
➢ Attends to customer complaints and find immediate solution.
Assists and promotes the items to the customer, do suggestive selling for better sales.
Prepares and submit daily inventory and sales report.
Sold a corset when assign in cK jeans.
Monitors daily stocks and guards the items against loss and damage.
Clean designated selling area/ display shelves-/racks.
Assists on new deliveries, revises stock numbers.
Replenished the items in the selling area and change display.
Ensures that all items are properly folded and hung/displayed/arranged.
➢ Assists and promotes the items to the customer, do suggestive selling for better sales.
➢ Prepares and submit daily inventory and sales report.
➢ Monitors daily stocks and guards the items against loss and damage.
➢ Clean designated selling area/ display shelves-/racks.
➢ Assists on new deliveries, revises stock numbers.
➢ Replenished the items in the selling area and change display.
Ensures that all items are properly folded and hung/displayed/arranged.
Diploma in Computer Electronics Technology