General Manager
Mines view Park Hotel
مجموع سنوات الخبرة :18 years, 1 أشهر
Mines view Park Hotel July 1, 2010 to present
#1 Apostol st. North Out Look Drive Baguio city
General Manager
Appointed as the over all in charge with the same capacity of a Hotel Manager (General Manager)
Job Description
• Oversee operations on all aspects concerning Hotel rooms division (front office, maintenance, housekeeping, security) and Restaurant, Food And Beverage (dining, Bar, kitchen, café), , improving SOP's of all departments to meet the demands
• Headed business review of the establishment on a per month basis
• Reports directly to the Vice president and president of the company
• Responsible in handling and planning and performing marketing strategies that would attract consumers
• Planning and Conducting training and team building for all employees
• Prepares costing of food, Menu planning for events
• Conceptualize and prepares weddings and other events and functions of the hotel
Mines view Park Hotel November 26, 2008 to June 30, 2010
#1 Apostol st. North Out Look Drive Baguio city
Hotel Operations Supervisor/Assistant Hotel Manager
Implements Proper procedures in all departments in General and promotes the establishments line of service
Job Description
• Handles Smooth flow of all departments, instilled the standards needed for guests or consumers
• Monitors security related reports for the safety of our valued Guests
• Supervised on the job Training course to students from every school in Baguio city
• Suggest Ideas that would increase the income of the establishments, coordinates gimmicks
Summer Place Hotel (Marcos Highway, Baguio City) Front Office Supervisor May 15 2008 October 14, 2008
Hailed as the number one hotel in Baguio for 2006-2007
Job Description
• Supervised and monitored all front office transactions
• Supervised front office clerks and gave routine feedbacks
• Evaluated monthly performances of subordinates and gave reviews
• Ensured exemplary customer service at all times
BAB Corp ( Big Apple Bagels), Dubai, UAE All around crew 09/2006-01/2008
One of the leading delis/coffee shops in Dubai Media and Internet City (with another branch in Jumeirah) . Catered to yuppies and urban professionals in the country's business district.
Job Description
• Catered to clients needs.
• Ensured customer service in all aspects
• Adhered to the sanitation regulations and ensured that all operations did the same
• Took care of proper cashiering, auditing, inventories and sales reports as well.
• Arranging and preparing advanced orders
• Helped innovate menus adapting to the markets changing palate and styles.
• In charge of shop opening and closing
• Conducted training for new employees
PR/Events Coordinator Padis Point Dagupan Bar and Restaurant 06/2005-12/2005
Dagupan's party-spot during its reign. Catered youngster but was also used often for corporate events.
Job Description
• Took care of public relations, conceptualized events, coordinated with sponsors
• In charge of ticket-selling and marketing
• Handled guest relations.
/ (first hired as) Recreations Attendant ( Promoted to) / Member Accounts Officer Front Desk Officer Baguio Country Club 06/2005-12/2005
Exclusive for members only, BCC is known to be one o the country's best 5-star hotels.
Job Description
• In charge of handling accounts of guests checking in-out. Handled all billing transactions.
• Handled guest relations.
• Interacted, entertained and made deals with members and guests to promote the Hotel's level of excellence.
University of Baguio Bachelor of Science degree in Hotel and Restaurant Management (1998-2002)
Saint Louis Pacdal High School 1994-1998