John Puthen

Regional Manager at Sharjah Airport Travel Agency (SATA)

• United Arab Emirates
• My current job since May 2012

 Develop yearly strategic plan to increase SATA's presence in Dubai by analysing trends
and results
 Represent SATA internationally and locally at trade shows, marketing and sales events
 Design and develop policies and procedures for the sales department
 Build company image by collaborating with customers and government agencies
 Overlook the office administration which includes over 40 staff in 2 branches - recruiting,
training, performance appraisal etc. of all employees in Dubai office
 Manage an annual revenue of AED 5 million for Dubai office alone
 Identify and develop a customer base for inbound & outbound holidays for corporates
and schools

Deputy Director of Sales at Iceland Water Park, Ras Al Khaimah (First ever theme water park in Ras Al Khaimah)

• April 2011 to April 2011

 Overlook sales office administration which includes 15 staff in sales and marketing and
water park front office staff
 Establish sales objectives by forecasting and studying market trends
 Oversee all hiring, training and firing of personnel involved in Sales and Marketing
 Initiate action plans to approach and secure new business for the water park
 Represent the water park in trade shows, sales and marketing events all round the world
 Plan and execute events and promotions
 Develop and brainstorm ideas to maximise revenue

Sales Manager at Wild Wadi Water Park (Outdoor themed water park

• United Arab Emirates
• June 2006 to February 2011

 Manage hotels, tour operators and corporate house accounts
 Monitor and guide new sales executives into the team
 Coordinate and attend industry specific events representing the water park in and
around the GCC
 Create departments objectives and ensure they are achieved
 Ensure all opportunities turn into active business for the water park
 Manage promotions and events

Outlet Manager at Juneriah Group

• January 2003 to May 2006

Team Leader at Colonnade All Day Dining, Jumeriah Beach Hotel

• September 1997 to December 2002