Claims Customer Service Representative (Claims CSR)
vox cinema majid al futtaim
Total years of experience :10 years, 7 Months
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
As a Customer Service in Vox cinema al futtaim, your key responsibilities will be:
Listen to customers’ questions and concerns, and provide answers or responses
Provide information about products and services
Take orders, calculate charges, and process billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Review and select standard responses for answers or solutions
Process payments and operate Electronic Cash Registers
Being a Sales Associate in Godiva is all about working as part of a team to ensure that the highest quality of service is delivered to our customers. Our Sales Associate are friendly, warm, and welcoming towards all our customers. The Sales Assistant role requires patience and a strong willingness to work with people.
As a Sales Associate, your key responsibilities will be:
• Sell products available in Godiva shops
• Approach and assist customers in the shop
• Maintain cleanliness of the shop
• Arrange merchandise according to display guidelines
• Replenish empty shelves
• Process payments and operate Electronic Cash Registers
Performs assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.
Works as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all opening/closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.
Accurately uses the PROFIT System, process cash, check and or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clear work areas; comply with safety and security standards at all times.
Computes and records transaction at the pos terminal and count the money that went in the cash drawer and monthly inventory.