john zaky, SALES&MARKETING COORDINATOR

john zaky

SALES&MARKETING COORDINATOR

TECHNOSERVE

Location
Egypt - Cairo
Education
Bachelor's degree, pilot
Experience
2 years, 10 Months

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Work Experience

Total years of experience :2 years, 10 Months

SALES&MARKETING COORDINATOR at TECHNOSERVE
  • Egypt - Cairo
  • June 2012 to February 2013

Reporting to the International Sales Manager, the Sales and Marketing Coordinator is responsible for
supporting the Sales Team by providing administrative support and managing enquiries from
distributors and end users and providing marcom support to the Product Managers
Duties and Responsibilities
• Responsible for day to day sales enquiries from distributors - part numbers, prices,
literature, tender support, etc.
• Responsibility for Scie-Plas Brand Electrophoresis products in territories to be defined.
• Manage and record all sales enquiries via CRM
• Customer account creation and update via Navision / CRM
• Liaise with logistics/ order desk to ensure equipment for supporting events such as
distributor meetings, seminars, exhibitions and trade shows is in place.
• Assist in production of sales and marketing literature and maintain literature store.
• Assist with marketing plan provided by product managers - eg website, SEO, social media,
advertising, PR distribution
• General support to sales team as required, travel cover etc.
• Occasional travel may be required.
Person Specification
• Good time management and planning skills
• Good interpersonal and presentation skills
• Excellent written and verbal communication skills are essential
• Able to meet multiple project deadlines and demonstrate good attention to detail
• Experience in communicating multi-culturally
• Able to demonstrate an understanding of the needs of the customer
• Able to work individually as well as part of a team
• Ability to meet deadlines with minimal supervision
• Experience of MS Navision an advantage but not a specific requirement
• Additional languages an advantage but not a specific requirement
• Knowledge of export compliance and logistics an advantage but not a specific requirement

sales coordinator at techno serve
  • Egypt - Cairo
  • May 2011 to December 2012

sales coordinator

co-pilot at El marsia universal airlines
  • Egypt - Cairo
  • May 2010 to June 2011

El marsia universal airlines may2010-june2011
Co-pilot and second in command

• Flight planning
• Monitoring all flight instruments
• Handling communications
• Take-offs and landings at destinations


TRAINING & Work Experience
• Flight instructor at the Egyptian aviation academy

• Marketing coordinator at Ugec
• Head of customer service team at Nte

• Customer service agent at Emerging media uk
Project management at the Emideast center

MARKETING MANAGEMENT AT THE AMERICAN UNIVERSITY IN CAIRO


Skills:

Education

Bachelor's degree, pilot
  • at EGYPTIAN AVIATION ACADEMY, , o High School, RAJAC LANGUAGE SCHOOL
  • January 2010

o High School, RAJAC LANGUAGE SCHOOL (AMERICAN DIPLOMA) 2003

Specialties & Skills

Marketing
Project Management
AVIATION
CLIENTS
INSTRUCTOR
INVOICES
MARKETING
MARKETING MANAGEMENT
PROPOSALS
TAKE-OFFS
TRAINING
CUSTOMER SERVICE

Languages

Arabic
Expert
English
Expert

Training and Certifications

pilot (Certificate)
Date Attended:
August 2008
Valid Until:
December 2010

Hobbies

  • reading