John Ervn Pureza, Fitness Relation Executive

John Ervn Pureza

Fitness Relation Executive

Horizon Fitness LLC

البلد
قطر - الدوحة
التعليم
بكالوريوس, Management
الخبرات
5 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 9 أشهر

Fitness Relation Executive في Horizon Fitness LLC
  • عمان - مسقط
  • يناير 2012 إلى نوفمبر 2012

 Assess the needs and capabilities of individuals through fitness assessment procedures.
 Assist at the front counter.
 Receive all the phone calls and connect them to the appropriate persons
 Help out each person who approaches the desk with a query
 Maintain the in and out time muster of visitors
 Give some clerical and administrative support to the management
 Keep a close watch on the staff movements coming in and out of the office
 Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
 Maintain an appointment diary and schedule the appointments for the right dates

Membership Consultant في Fitness First Manila
  • الفلبين
  • مايو 2010 إلى ديسمبر 2011

 Assess the needs and capabilities of individuals through fitness assessment procedures.
 Assist at the front counter.
 Receive all the phone calls and connect them to the appropriate persons
 Help out each person who approaches the desk with a query
 Maintain the in and out time muster of visitors
 Give some clerical and administrative support to the management
 Keep a close watch on the staff movements coming in and out of the office
 Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
 Maintain an appointment diary and schedule the appointments for the right dates

Customer Service Associate في Robinsons Savings Bank
  • الفلبين
  • فبراير 2007 إلى سبتمبر 2009

Position: Fitness Relation Executive
Company: Horizon Fitness LLC
Address: Al Khwair, Muscat, Oman
Date: February 2012 - October 2012
Job Description / Duties and Responsibilities:
❖ Assess the needs and capabilities of individuals through fitness assessment procedures.
❖ Assist at the front counter.
❖ Receive all the phone calls and connect them to the appropriate persons
❖ Help out each person who approaches the desk with a query
❖ Maintain the in and out time muster of visitors
❖ Give some clerical and administrative support to the management
❖ Keep a close watch on the staff movements coming in and out of the office
❖ Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
❖ Maintain an appointment diary and schedule the appointments for the right dates
Position: Membership Consultant
Company: Fitness First Manila
Address: Fitness First Manila Club, Robinsons Place Ermita, Manila, Philippines
Date: May 2010 - December 2011
Job Description / Duties and Responsibilities:

❖ Make calls that is get new customers to buy the company's products
❖ Check on existing customers
❖ Overcome all objections from customers and make sales.
❖ Build lasting relationship with customers
❖ Assess and evaluate individuals and their health.
❖ Advice, instruct and educate on diet regimen.
❖ Read and interpret operating & maintenance instructions, procedure manuals and safety rules.
❖ Assist and support members on the fitness floor.
❖ Promote concept of personal training business.

Customer Service Associate في Union Bank
  • الفلبين
  • أغسطس 2006 إلى يناير 2007

Position: Customer Service Associate
Company: Union Bank
Address: Wack-Wack Branch, Mandaluyong Metro Manila, Philippines
Date: August 2006 - January 2007
Job Description / Duties and Responsibilities:
❖ Perform as a team member in allocating and coordinating the work flow.
❖ May train new employees and answer co-worker questions.
❖ Will be involved in ordering, receiving, verifying, and distributing cash.
❖ May be responsible for bank opening/closing.
❖ Opens new accounts and admits customers to safe deposit boxes.
❖ Open and Close Vault
❖ Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
❖ Makes concentrated effort to solve customer problems.
❖ Follows teller over/short policy.
❖ Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
❖ Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
❖ Accepting savings deposits and withdrawals, verifying signatures.
❖ Providing additional customer services including Cashier's Checks, Personal Money Orders, Savings Bonds, Travelers' Cheques, Food Stamps, Stop Payments, and Certificates of Deposits.
❖ Balances cash daily.


TRAININGS / SEMINARS ATTENDED

Horizon Fitness LLC Muscat Oman
❖ Customer Service Skills
❖ Nutrition
❖ Supplements
❖ Weight Training
❖ Aerobics Training
❖ Targeting Goals
❖ Progress Forms
❖ Performance Charts
❖ Client Forms
❖ Injury Prevention
❖ Safety

Fitness First Manila Philippines
❖ Personal Training Foundation Philippines
❖ Weight Training
❖ Aerobics Training
❖ Targeting Goals
❖ Injury Prevention
❖ Safety

Robinsons Savings Bank
❖ "Signature Analysis and Forgery Detection"
❖ "Counterfeit Detection Workshop"
❖ "Bills verification"
❖ "Customer Care Program"
❖ "EXCEED Program"

Union Bank Philippines
❖ "Bank Oriented and Exceed Program"
❖ "Counterfeit Detection Workshop"
❖ "Signature Analysis and Forgery Detection"


SPECIAL SKILLS/INTERESTS

❖ Sense of Urgency
❖ Fairness & Honesty/Integrity
❖ Proficient in MS Word, MS Office and Excel.
❖ Teamwork Skills
❖ Good Communication Skills
❖ Strong Work Ethics
❖ Flexibility/Adaptability Skills
❖ Customer Service Oriented

الخلفية التعليمية

بكالوريوس, Management
  • في Collegio de San Juan de Letran
  • مارس 2006

College Course: BSBA Management 2002-2006 School: Colegio de San Juan de Letran Address: Muralla St. Intramuros, Manila, Philippines Secondary

الثانوية العامة أو ما يعادلها,
  • في Woodridge School
  • يناير 2002

School: Woodridge School 1998-2002 Address: Bacoor, Cavite City, Philippines

Specialties & Skills

Hardwork
Interpersonal Skills
Computer Skills
Teamwork sklls
Loyalty
ASSOCIATE
CLOSING
CUSTOMER SERVICE
NEW ACCOUNTS
ORDERING
PAYMENTS
TRAINING

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس

التدريب و الشهادات

MC certified (الشهادة)
تاريخ الدورة:
May 2010
صالحة لغاية:
May 2010