John Ervn Pureza, Fitness Relation Executive

John Ervn Pureza

Fitness Relation Executive

Horizon Fitness LLC

Location
Qatar - Doha
Education
Bachelor's degree, Management
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

Fitness Relation Executive at Horizon Fitness LLC
  • Oman - Muscat
  • January 2012 to November 2012

 Assess the needs and capabilities of individuals through fitness assessment procedures.
 Assist at the front counter.
 Receive all the phone calls and connect them to the appropriate persons
 Help out each person who approaches the desk with a query
 Maintain the in and out time muster of visitors
 Give some clerical and administrative support to the management
 Keep a close watch on the staff movements coming in and out of the office
 Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
 Maintain an appointment diary and schedule the appointments for the right dates

Membership Consultant at Fitness First Manila
  • Philippines
  • May 2010 to December 2011

 Assess the needs and capabilities of individuals through fitness assessment procedures.
 Assist at the front counter.
 Receive all the phone calls and connect them to the appropriate persons
 Help out each person who approaches the desk with a query
 Maintain the in and out time muster of visitors
 Give some clerical and administrative support to the management
 Keep a close watch on the staff movements coming in and out of the office
 Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
 Maintain an appointment diary and schedule the appointments for the right dates

Customer Service Associate at Robinsons Savings Bank
  • Philippines
  • February 2007 to September 2009

Position: Fitness Relation Executive
Company: Horizon Fitness LLC
Address: Al Khwair, Muscat, Oman
Date: February 2012 - October 2012
Job Description / Duties and Responsibilities:
❖ Assess the needs and capabilities of individuals through fitness assessment procedures.
❖ Assist at the front counter.
❖ Receive all the phone calls and connect them to the appropriate persons
❖ Help out each person who approaches the desk with a query
❖ Maintain the in and out time muster of visitors
❖ Give some clerical and administrative support to the management
❖ Keep a close watch on the staff movements coming in and out of the office
❖ Prepare letters and documents; they should be well versed in all kinds of formal communication through letters
❖ Maintain an appointment diary and schedule the appointments for the right dates
Position: Membership Consultant
Company: Fitness First Manila
Address: Fitness First Manila Club, Robinsons Place Ermita, Manila, Philippines
Date: May 2010 - December 2011
Job Description / Duties and Responsibilities:

❖ Make calls that is get new customers to buy the company's products
❖ Check on existing customers
❖ Overcome all objections from customers and make sales.
❖ Build lasting relationship with customers
❖ Assess and evaluate individuals and their health.
❖ Advice, instruct and educate on diet regimen.
❖ Read and interpret operating & maintenance instructions, procedure manuals and safety rules.
❖ Assist and support members on the fitness floor.
❖ Promote concept of personal training business.

Customer Service Associate at Union Bank
  • Philippines
  • August 2006 to January 2007

Position: Customer Service Associate
Company: Union Bank
Address: Wack-Wack Branch, Mandaluyong Metro Manila, Philippines
Date: August 2006 - January 2007
Job Description / Duties and Responsibilities:
❖ Perform as a team member in allocating and coordinating the work flow.
❖ May train new employees and answer co-worker questions.
❖ Will be involved in ordering, receiving, verifying, and distributing cash.
❖ May be responsible for bank opening/closing.
❖ Opens new accounts and admits customers to safe deposit boxes.
❖ Open and Close Vault
❖ Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
❖ Makes concentrated effort to solve customer problems.
❖ Follows teller over/short policy.
❖ Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
❖ Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
❖ Accepting savings deposits and withdrawals, verifying signatures.
❖ Providing additional customer services including Cashier's Checks, Personal Money Orders, Savings Bonds, Travelers' Cheques, Food Stamps, Stop Payments, and Certificates of Deposits.
❖ Balances cash daily.


TRAININGS / SEMINARS ATTENDED

Horizon Fitness LLC Muscat Oman
❖ Customer Service Skills
❖ Nutrition
❖ Supplements
❖ Weight Training
❖ Aerobics Training
❖ Targeting Goals
❖ Progress Forms
❖ Performance Charts
❖ Client Forms
❖ Injury Prevention
❖ Safety

Fitness First Manila Philippines
❖ Personal Training Foundation Philippines
❖ Weight Training
❖ Aerobics Training
❖ Targeting Goals
❖ Injury Prevention
❖ Safety

Robinsons Savings Bank
❖ "Signature Analysis and Forgery Detection"
❖ "Counterfeit Detection Workshop"
❖ "Bills verification"
❖ "Customer Care Program"
❖ "EXCEED Program"

Union Bank Philippines
❖ "Bank Oriented and Exceed Program"
❖ "Counterfeit Detection Workshop"
❖ "Signature Analysis and Forgery Detection"


SPECIAL SKILLS/INTERESTS

❖ Sense of Urgency
❖ Fairness & Honesty/Integrity
❖ Proficient in MS Word, MS Office and Excel.
❖ Teamwork Skills
❖ Good Communication Skills
❖ Strong Work Ethics
❖ Flexibility/Adaptability Skills
❖ Customer Service Oriented

Education

Bachelor's degree, Management
  • at Collegio de San Juan de Letran
  • March 2006

College Course: BSBA Management 2002-2006 School: Colegio de San Juan de Letran Address: Muralla St. Intramuros, Manila, Philippines Secondary

High school or equivalent,
  • at Woodridge School
  • January 2002

School: Woodridge School 1998-2002 Address: Bacoor, Cavite City, Philippines

Specialties & Skills

Hardwork
Interpersonal Skills
Computer Skills
Teamwork sklls
Loyalty
ASSOCIATE
CLOSING
CUSTOMER SERVICE
NEW ACCOUNTS
ORDERING
PAYMENTS
TRAINING

Languages

English
Expert
Tagalog
Expert

Training and Certifications

MC certified (Certificate)
Date Attended:
May 2010
Valid Until:
May 2010