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Joliana Kareem Yalda, PersonalAssistanttotheCEO

Joliana Kareem Yalda

PersonalAssistanttotheCEO·Yalda Contracting Ltd.

United Arab Emirates

Diploma, Culinary Management

Work experience

Total years of experience: 11 years, 4 months

PersonalAssistanttotheCEO

January 2021 - April 2026

Yalda Contracting Ltd.

Vaughan, Canada

January 2021 - April 2026

Provide high-level executive support to the CEO in a fast-paced landscaping and
property services environment
Manage daily schedules, appointments, meetings, travel arrangements, and
confidential correspondence
Coordinate communication between executive leadership, office staff, field crews,
vendors, and clients
Assist with project scheduling, operational planning, and workflow management
to ensure timely service delivery
Prepare reports, presentations, invoices, contracts, and other business documents
with accuracy and professionalism
Monitor deadlines, tracked ongoing projects, and followed up on key action items
to support company operations
Maintain organized records, employee files, and administrative systems to
improve efficiency and compliance
Support customer relations by handling inquiries, resolving issues, and
maintaining strong professional relationships
Assist with recruiting, onboarding, payroll coordination, and employee scheduling
activities
Streamline office procedures and improve communication between administrative
and field operations
Manage sensitive company information with a high level of confidentiality and
discretion
Contribute to business growth by supporting daily operations, executive decision
making, and strategic initiatives

Company industry:
Administration Support Services

PersonalAssistant&MedicalAide

January 2015 - March 2021

ARCH Disability Law Centre

Toronto, Canada

January 2015 - March 2021

Review case-related issues, summarize transcripts, and draft essential documents
such as correspondence, contracts, and depositions
Assist the lawyer with safe transfers (e.g., from wheelchair to desk or vehicle) and
maneuver through the office or courthouse(first as a law student, then as a staff
lawyer), ensuring safe transport to law offices, courts, and professional events
Support daily living tasks, including dressing, hygiene, feeding, and
repositioning; prepare meals as needed
Deliver in-person scribing and proctoring for meetings, hearings, and projects;
manage confidential notes and documentation
Accompany and facilitate participation at legal proceedings, ARCH conferences,
and other events; liaise with legal teams and court staff
Organize and manage case files, compile evidence for trials/depositions, and
utilize case tracking systems

Company industry:
Accounting

Education

Humber College

September 2009

September 2009

Diploma, Culinary Management

Canada

GPA (point): 3.9 out of 4

GPA (point): 3.9 out of 4

Skills

Sales
Expert
Sales
Expert
Management
Intermediate
Management
Intermediate
Sales Support
Intermediate
Sales Support
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate
Legal Assistance
Beginner
Legal Assistance
Beginner
Sales Training
Intermediate
Sales Training
Intermediate
Personal Assistant
Expert
Personal Assistant
Expert
ARTIFICIAL INTELLIGENCE SYSTEMS
Intermediate
ARTIFICIAL INTELLIGENCE SYSTEMS
Intermediate
CONCUR TRAVEL
Intermediate
CONCUR TRAVEL
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FIRST AID
Intermediate
FIRST AID
Intermediate

Languages

English
Native Speaker
Arabic
Beginner

Training and Certifications

Certifications
First Aid & CPR Training Level C
Managing Complex CEO

Hobbies

  • Cooking
    Generated specialized meal plans for elderly group homes, as well as disabled students, through my previous employer, ARCH Disability Law Centre.