Electronics Engineer
Maxcom Technologies
Total years of experience :15 years, 4 Months
• Installing and configuring the CCTV IP/Analog, Wireless Cloud camera (Plug and Play) cameras in residence/ villas and business centers.
• Conducting customer site surveys and technical support, including collecting and recording detailed operational, functional and technical requirements for the projects.
• Positioned correctly all CCTV IP/Analog, Wireless Cloud camera (Plug and play) cameras in the site for proper recording and assured all areas in the facility is covered.
• Designing, installation, configuration, integration, testing and Maintenance of CCTV (Dome, Bullet, etc) cameras and Access Control and Time Attendance System.
• Configure the cameras to view it remotely.
• Providing excellent and prompt technical support for the customers thru remote support or over the phone.
• Terminating BNC connectors and making patch cords for LAN, configuring the routers for the cameras.
• Hands-on experience with the termination of RJ-45, RJ-11, BNC connectors.
• Providing networking structure for Villa/Residence area like Access Points, Routers, Network Switches.
• Designing, Commissioning, Configuration, Testing and Maintenance of alarm system (Intrusion alarm) Jablotron Alarm.
• Installing Time Attendance Device, Access Control and CCTV.
• Respond to customer technical issues received by phone, email and remote.
• Recreating technical environment(s) to replicate and troubleshoot the issue.
• Provide technical support to customers, Business Development Managers and Manufacturing.
• Plan and track the company demo equipment pool.
• Deliver technical training to customers, resellers, distributors and internal staff.
• Update existing training material to reflect changes in new product releases.
• Create training presentations, manuals and course outlines.
• Maintain a current, in-depth knowledge of the functions and features of products.
• Provide software training and time attendance configuration according to client requirements using Time Attendance Management developed by ZK Software Inc. and Ackatek web-based time attendance solution.
• Designing, installation, configuration, integration, testing, commissioning,
calibration and Maintenance of CCTV IP/Analog (Dome, Bullet, etc.)
cameras, Time Attendance & Access Control System and Master Clock.
• Conducting customer site surveys and technical support, including collecting
and recording detailed operational, functional and technical requirements for
the projects.
• Providing excellent and prompt technical support for the customers
thru remote support or over the phone.
• Involved in handling the commercial and corporate projects.
• Supervising and managing the team and on the site.
• Coordinating with the Service Coordinator to plan the task for the team.
• Responsible of preparing the weekly and daily reports.
• Updating the Project Managers about the status of the site.
• Coordinating and proposing the effective solution with the sales person.
Technical Support Engineer
Tel Plus Inc.
Provide testing for different carriers using Ethernet Testers (Ethernet Testers, Transport Ethernet Testers SDH/PDH), ADSL/ADSL2+ Modems to the laboratory, on site, residential to ensure that all the equipment and their purchased equipment are applicable to their lines. Present a technical report to my superior about the result of the tests. Provide stress test before delivery to ensure that our product is not defective. We also provide also firmware upgrading, update license to the lab-grade testers upon request.
Sales Representative
Tel Plus Inc
Visit different carriers in the Philippines such as; Globe Telecoms, PLDT, SMART Telecoms to check if they have a requirement for their new project for the year, gathering all the information for their needed equipment to match our own Testers and ADSL/ADSL2+ Modems. Provide the list of the person who are in charge for that certain project and to find out who is the decision maker of the organization. Setting up a meeting to the different managers of the company for product demonstration and to present and explain by the Technical Support Engineer.
CISCO System Networking Academy 2003-2007 • CCNA 1 Basic Networking • CCNA 2 Routers and Routing • CCNA 3 Switching and Intermediate Routing • CCNA 4 WAN Technologies