Jomon Jose, Customer service and marketing manager

Jomon Jose

Customer service and marketing manager

Bajaj Allianz Life Insurance

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree,
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Customer service and marketing manager at Bajaj Allianz Life Insurance
  • India
  • May 2007 to October 2011

Customer Service Management
Complaint Handling & Resolution
Retail Operations Management
Customer Satisfaction Enhancement
Front-End Supervision
Sales & Margin Improvement
Teambuilding & Training
Public Relations
Order Fulfillment assigned by top management

Financial Advisor-Customer Service at ICICI Prulife
  • India
  • June 2005 to May 2007

Sales and marketing of insurance and investment products.
Customer service management.
After sales service.
Train the executives.

Education

Master's degree,
  • at Mahatma Gandhi University
  • May 2007

Master of Business Administration- M.B.A. from Mahatma Gandhi University with specialisation in Human Resource and Marketing. Marks awarded 55%.

Bachelor's degree,
  • at Calicut University
  • September 2004

Bachelor of Commerce (B.Com.) from University of Calicut.

Specialties & Skills

Insurance
Administration
Order Fulfillment
Customer service
Customer service
MS Word
Communication
Administration

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Malayalam
Expert