Training Coordinator
Phoenix Business Solution
Total years of experience :6 years, 4 Months
• Assisted in the acquisition of training materials; maintained and modified as appropriate.
• Communicated with relevant agencies for travel itineraries, catering and hotel arrangements of business directors, clients and employees for company events.
• Conducted assessments and evaluation on the performance of each employee and identified skills and knowledge gaps to be addressed on continuous basis.
• Designed and implemented appropriate office administrative procedures to modernize functions, eliminated redundancy and expedited workflow.
• Developed training and strategies in collaboration with inline managers by considering immediate and long term Human Resource requirements.
• Prepared reports, proposals, minutes of the meetings and presentations.
• Provided information to the accounting department and other department within the organization when necessary.
• Responsible to maintain office supplies by checking stock to determine inventory level, evaluating new office products; placing and expediting orders for supplies and verifying receipt.
• Supervised and evaluated outsourced or in-house training programmes
• Assessed instructional effectiveness and summarized evaluation reports to determine the impact of training on delegates’ skills and how it affects KPIs.
• Designed and modified training materials.
• Kept promotional materials ready by coordinating requirements with the outsource graphics department; placed orders; verified receipts.
• Maintained office supplies inventory and anticipated needed resource for the training programmes.
• Monitored budgets by comparing and analyzing actual results with plans and forecasts.
• Organized promotional presentations and updated training calendars.
• Prepared reports, proposals, minutes of the meetings and presentations.
• Researched competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintained research databases.
• Responsible for meeting arrangement, hotel reservation and refreshments.
• Undertook tasks of receiving calls, received correspondence and routed if necessary
• Answered phone calls and transferred them as necessary.
• Created agendas, meeting notes and reports.
• Developed and carried out an efficient documentation and filing system.
• Maintained accurate records of employees’ holidays and sick leave.
• Managed bookkeeping inputs of purchase orders and invoices.
• Managed correspondence by answering emails and sorting mail.
• Monitored the office supplies and researched advantageous deals/suppliers.
• Responsible for arranging travel itineraries for company events.
• Conducted background checks on applicants by contacting references and previous employment.
• Conducted pre-screening interviews.
• Interviewed and evaluated applicants for required position.
• Maintained HR records by consolidating applications, résumés, and applicants logs.
• Posted job openings with requirements in newspaper, internet, professional organizations, and other advertisement venues.
• Provided information and communications; referred special communications to appropriate person.
• Researched and recommended new sources for active and passive candidate recruitment.
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