Jonah Marie Alcotibo, Retail Sales Associate

Jonah Marie Alcotibo

Retail Sales Associate

Ali Abdulwahab Al Mutawa

Location
Kuwait - As Salimiyah
Education
Diploma, Office Management Course
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Retail Sales Associate at Ali Abdulwahab Al Mutawa
  • Kuwait - Al Kuwait
  • My current job since October 2020

Giving the best customer service experience and satisfaction. Well oriented in Product knowledge, Attending training to apply and to give the best experience from the customer. A multi brand company, sports and lifestyle that helps the customer to fit. Helping the team to achieve the targets. Positive attitude and willingness to learn in any ways.

Retail Sales Assistant at Suns and Sands Sports Kuwait
  • Kuwait - Al Kuwait
  • April 2019 to July 2020

Retail Sales Assistant in Sports and lifestyle industry..
Highly end brand that gives the best customer satisfaction. Multi brand in apparel and footwear that tends the staff to understand all the product,
product knowledge is the key to achieve the targets and to give the best customer experience and satisfaction. Positive attitude towards everyone.

Samsung Andalus Company at Andalus Company
  • Kuwait - Al Fahahil
  • November 2018 to March 2019

I'm a retail sales associate that tends to deal with the electronics and gadgets. Product knowledge awareness and attending training so I could give the best explanation to the customer while they are in the store. Helping to achieve the target of the team.
But due to the crisis, the company went downhill, that's why they reduced all of us on that branch and closed the store on that year.

Cashier Cum Waitress at JOY Cafè
  • Kuwait - Al Kuwait
  • August 2017 to October 2018

Helping the team, giving the best customer service experience and satisfaction.
Serving politely and kind hearted to everyone most specially to the guest.

Customer Service Representative at Lulu Hypermarket - Kuwait
  • Kuwait - As Salimiyah
  • July 2014 to July 2017

Usually doing the Exchange and Refund,
Paging for the offers and Promotions (pager)
Gift Wrapping

Education

Diploma, Office Management Course
  • at International Institute of Computer Science and Administration Kuwait (ICSA KUWAIT)
  • April 2022

Studies: SWOT Analysis History about Management Meeting Minutes Business Portfolio Business Proposal Quizzes and Exam about Management

Diploma, Cosmetology
  • at Technical Education Skills and Development Authourity
  • April 2007

I do attend workshop in hair cutting and hair colouring

Diploma, Computer Software Skills
  • at Technical Education Skills and Development Authourity
  • August 2006

Basic training, History of Computer, Microsoft Word Microsoft Excel Microsoft PowerPoint

Specialties & Skills

Positive Thinking
Honesty
Teamwork
Cooperative
Customer Service Oriented
Basic Computer skills
Radio Station Jockey
Radio Station Announcers

Languages

Arabic
Intermediate
English
Expert

Training and Certifications

Product knowledge in Sports and Lifestyle (Training)
Training Institute:
Intersport Kuwait
Retail ( Sports and Lifestyle (Training)
Training Institute:
Intersport Salmiya
Employee of the Month (Certificate)
Date Attended:
March 2021
Nike Training (Training)
Training Institute:
Suns and Sands Sports Kuwait
Date Attended:
January 2020
Duration:
8 hours
Adidas training (Training)
Training Institute:
Sun and Sands Sports Kuwait
Date Attended:
January 2020
Duration:
7 hours

Hobbies

  • Radio Station Voice Over
    Actively in a group as a radio jockey,