Jonalyn So, Supply Manager

Jonalyn So

Supply Manager

AIRBUS Defence and Space

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Electronics and Communications Engineering
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

Supply Manager at AIRBUS Defence and Space
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2010

Job Description: Logistics Coordinator / Supply Chain
 Coordinates with Customers inquiry, orders, and requirements.
 provides all documentation needed for the shipments
 Coordinates with Sales/Accounts Managers with regards to customers inquiry
 Coordinates with Supply Chain team in Head Office (Finland & France) for the items availability, shipping, delivery documentations.
 Coordinates With Project Managers for project implementation and requirements
 Prepares Offer (small requirements)
 Prepare purchase order and input in SAP.
 Responsible for the Repair & Return cases
 Submit weekly report to the customer, department and sales.

Job Description: Demand Planning for Middle East Region
 Check directly with customer their expected Demand of equipment
 Check with project managers expected orders, additional requirement needed in the existing project
 Check with bid team new prospect customer and project
 Check with sales/account manager expected demand from customer
 Gather all demand from team member and put in the forecast tool.
 Monthly Meeting with Demand & Supply management, presentation and discussion of the Demand Plan
 Updates the Demand Plan
 Check consistency of the demand and target.

Coordinator at ALPHA DATA L.L.C
  • United Arab Emirates - Abu Dhabi
  • June 2006 to December 2009

Job Description: Sales & Purchase Coordinator
 Prepare Documentation (e.g. Proposal, etc…)
 Prepare Orders to Suppliers (Local & Foreign)
 Coordinates with the Suppliers (availability, status, prices, discount, RMA, delivery)
 Coordinates with Store for availability of the products, delivery
 Coordinates with the Salesman
 Coordinates with the Client/Customer
 Coordinates with the Networking Team - Service (for installation and some technical matters)
 Prepare / Edit Quotations / Costing sheet
 Answering the phone, take down new inquiry & give to the concern person
 Filling of files
 Make bank guarantee request
 Arrange/Coordinate for training for the client / our Engineers/Salesman (Local & Foreign)
 Responsible to arrange collection and delivery of Tender/Inquiry

Job Description: Network Services Coordinator - Helpdesk
 Received incoming help requests from customer via both telephone and e-mail.
 Takedown customer information problem details.
 Coordination with the engineers, customers and supplier technical support team.
 Log all the requests in help desk log.
 Schedule the engineers if required to go the customer site to solve the problems.
 Open a case in the supplier technical support team if needed.
 Update customer for the status of their request.
 Fallow up with the customer for the status of their request.
 Make reports and keep it in file for future use.

Education

Bachelor's degree, Electronics and Communications Engineering
  • at University of the East
  • May 2005

Specialties & Skills

Customer Service
Supply Chain Management
Demand Planning
Logistics
Microsoft office
CAR DRIVER
COMMUNICATION SKILLS
COMPUTER HARDWARE
CUSTOMER RELATIONS
DELIVERY
DOCUMENTATION
MICROSOFT POWERPOINT
Demand Planning
Supply Chain

Languages

English
Expert
Tagalog
Expert

Memberships

Institute of Electronics and Communications Engineer Philippines UAE Chapter (IECEP)
  • Active member
  • August 2008