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Jonathan Mascarenhas, Marketing & Operations Assistant

Jonathan Mascarenhas

Marketing & Operations Assistant·Badr Medical Center

Kuwait

Bachelor's degree, BBA-IT

Work experience

Total years of experience: 1 years, 7 months

Marketing & Operations Assistant

September 2025 - Present

Badr Medical Center

Al Farawaniyah, Kuwait

September 2025 - Present

• Drove a 35% increase in social media engagement through targeted digital marketing strategies and platform-specific content
• Coordinated corporate campaigns and partnerships including Al-Sayer Group health camps
• Handled insurance operations — claims, approvals, and documentation for high-value clients
• Supported HR, front desk, and operations handling 30-45 daily patient interactions

Company industry:
Medical Clinic
Job role:
Marketing and PR

Lead Generation Pre-Sales Intern

January 2025 - April 2026

LeadNexus LLP

Pune, India

January 2025 - April 2026

• Executed telemarketing campaigns to generate qualified leads for
delegate acquisition and B2B outreach.
• Conducted extensive market research to identify and pursue business
opportunities.
• Engaged decision-makers to present tailored client value
propositions, scheduling appointments for the sales team.
• Maintained lead data accuracy in CRM, ensuring effective follow-up
and traceability.
• Collaborated with internal teams to consistently exceed lead
generation targets.
• Collaborated on the IBM AI and Automation campaign, contributing
to strategic execution and campaign management.

Worked with Agilent on a pharmaceutical campaign focused on
fumigant residues in food, ensuring accurate messaging and effective
outreach.

Assisted with the creation of whitepapers for Splunk by Cisco,
covering key topics such as communication and media, the top eight
cybersecurity threats, and advancing zero-touch automation with Al
and ML in the communications industry.
• Managed campaigns for the Indian Express Group across multiple
sectors including BFSI, manufacturing, and GCC, as well as
supported the Elevate Al Summit.

Company industry:
Market Research
Job role:
Sales

Lead Generation Pre-Sales Intern

January 2025 - May 2025

LeadNexus LLP,

Pune, India

January 2025 - May 2025

• Conducted extensive market research to identify and pursue business
opportunities.
• Engaged decision-makers to present tailored client value
propositions, scheduling appointments for the sales team.
• Maintained lead data accuracy in CRM, ensuring effective follow-up
and traceability.
• Collaborated with internal teams to consistently exceed lead
generation targets.
• Collaborated on the IBM AI and Automation campaign, contributing
to strategic execution and campaign management.

Worked with Agilent on a pharmaceutical campaign focused on
fumigant residues in food, ensuring accurate messaging and effective
outreach.

Assisted with the creation of whitepapers for Splunk by Cisco,
covering key topics such as communication and media, the top eight
cybersecurity threats, and advancing zero-touch automation with Al
and ML in the communications industry.
• Managed campaigns for the Indian Express Group across multiple
sectors including BFSI, manufacturing, and GCC, as well as
supported the Elevate Al Summit.

Company industry:
Market Research
Job role:
Sales

Lead Generation & Pre-Sales Intern

January 2025 - January 2025

LeadNexus LLP

Pune, India Hybrid

January 2025 - January 2025

• Executed B2B telemarketing campaigns and consistently exceeded lead generation targets
• Managed CRM data accuracy and lead follow-up for IBM, Agilent, Splunk, and Indian Express Group
• Presented tailored value propositions to decision-makers and scheduled sales appointments

Company industry:
Marketing

HR Intern

November 2024 - December 2024

Green Bhumi,

Pune, India

November 2024 - December 2024


Assisted with employee onboarding and HR documentation.
• Maintained HR databases and contributed to internal
communication.
• Coordinated engagement activities and administered day-to-day HR
tasks.
• Implemented process improvements to enhance recruitment
efficiency.

Company industry:
Non-profit Organization

HR Intern

November 2024 - December 2024

Green Bhumi

Pune, India Remote

November 2024 - December 2024

• Supported recruitment, candidate screening, and onboarding processes
• Maintained HR databases and coordinated employee engagement activities

Company industry:
Non-profit Organization

Education

SymbiosisInstitute of Computer Studies and Research (SICSR)

December 2026

December 2026

Bachelor's degree, BBA-IT

India

Symbiosis Institute of Computer Studies & Research (SICSR)

January 2026

January 2026

Bachelor's degree, Information Technology &

India

SymbiosisInstitute of Computer Studies and Research (SICSR)

August 2025

August 2025

Bachelor's degree, Financial Management

India

Symbiosis International University

May 2025

May 2025

Bachelor's degree, BBA-IT

India

Carmel Indian School

June 2022

June 2022

High school or equivalent, Commerce And Finance

Kuwait

Carmel School

April 2022

April 2022

High school or equivalent, Commerce And Management Sciences

Kuwait

Carmel Indian School

August 2021

August 2021

High school or equivalent, Commerce Info

Kuwait

CBSE Board Carmel School

January 2021

January 2021

High school or equivalent, Commerce

Kuwait

Skills

MS Office tools
Intermediate
MS Office tools
Intermediate
CRM
Intermediate
CRM
Intermediate
Planning and Coordination
Expert
Planning and Coordination
Expert
E COMMERCE
Intermediate
E COMMERCE
Intermediate
INFORMATION SCIENCES
Intermediate
INFORMATION SCIENCES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
MENTAL CONCENTRATION
Intermediate
MENTAL CONCENTRATION
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
BUSINESS TECHNOLOGIES
Intermediate
BUSINESS TECHNOLOGIES
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
SALES
Intermediate
SALES
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
TECHNICAL ACUMEN
Intermediate
TECHNICAL ACUMEN
Intermediate

Languages

Hindi
Beginner
English
Beginner
Arabic
Beginner

Training and Certifications

Certifications
CMA
Project
AI Tools & ChatGPT
Advanced MS Excel
CMA certification.
Data Visualization using Plotnine
Visa-18
MS Excel Business Analysis, Project Management

Hobbies

  • organize cultural events
  • in inter-college competitions