Jorge Philippe Arjona, Documentation and Securities Officer

Jorge Philippe Arjona

Documentation and Securities Officer

ANZ (Australia and New Zealand Banking Group) Global Services and Operations, Inc.

Location
Philippines
Education
Bachelor's degree, International Relations
Experience
6 years, 0 Months

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Work Experience

Total years of experience :6 years, 0 Months

Documentation and Securities Officer at ANZ (Australia and New Zealand Banking Group) Global Services and Operations, Inc.
  • Philippines
  • July 2014 to January 2016

responsible for preparing home loan documents and verifying customer information of mortgage loan applicants in Australia in compliance with bank policies and lending strategies

Team Member at BA Continuum Philippines, Inc. (A nonbank subsidiary of Bank of America)
  • Philippines
  • July 2013 to July 2014

provided excellent customer support and service functions via e-mail and chat to resolve the queries of MBNA credit card customers in United Kingdom while consistently meeting high Customer Satisfaction Score

Event Content Analyst at Thomson Reuters
  • Philippines
  • May 2012 to June 2013

-built client relationships with US, Canadian and other North American companies in order to gather and enter accurate and reliable financial event content details to our database (e.g. shareholders meeting, investor conference, earnings release)
-proactively extended financial event coverage to other markets in South America (i.e. Brazil, Mexico, Argentina, Peru, etc.)

Student Teacher at LPU Center for Language Education and Proficiency
  • Philippines
  • June 2009 to August 2011

Tutored Korean High School and University students in English

Student Teacher at LPU Center for Language Education and Proficiency
  • Philippines
  • June 2009 to August 2011

Tutored Korean High School and University students in English

Education

Bachelor's degree, International Relations
  • at Lyceum of the Philippines University
  • March 2012

Specialties & Skills

Customer Support
Data Entry
Research
Banking
Computer Skills
Time Management
Organizational skills
Data Entry
Communication skills

Languages

English
Expert
Filipino
Native Speaker
Spanish
Beginner
Indonesian
Beginner
Korean
Beginner

Training and Certifications

Basic Korean (Certificate)
Date Attended:
April 2013
Bahasa Indonesia (Certificate)
Date Attended:
June 2015

Hobbies

  • Foreign Languages
    Top Student, Bahasa Indonesia Class, Embassy of the Republic of Indonesia in the Philippines (June 2015) Grantee, Cultural Visit in Bali sponsored by the Embassy of the Republic of Indonesia (July – August 2015)