Documentation and Securities Officer
ANZ (Australia and New Zealand Banking Group) Global Services and Operations, Inc.
Total des années d'expérience :6 years, 0 Mois
responsible for preparing home loan documents and verifying customer information of mortgage loan applicants in Australia in compliance with bank policies and lending strategies
provided excellent customer support and service functions via e-mail and chat to resolve the queries of MBNA credit card customers in United Kingdom while consistently meeting high Customer Satisfaction Score
-built client relationships with US, Canadian and other North American companies in order to gather and enter accurate and reliable financial event content details to our database (e.g. shareholders meeting, investor conference, earnings release)
-proactively extended financial event coverage to other markets in South America (i.e. Brazil, Mexico, Argentina, Peru, etc.)
Tutored Korean High School and University students in English
Tutored Korean High School and University students in English