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joseph abiaad, Head of Service Operation

joseph abiaad

Head of Service Operation

SAMSUNG

Location
Lebanon
Education
Diploma, BA
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

Head of Service Operation at SAMSUNG
  • United Arab Emirates - Dubai
  • November 2011 to March 2014

Service Management

National Service Manager at Canon Emirates
  • Other
  • November 2007 to December 2010

Senior level positions in Service Operations and Customer Relationship Management with leading organisations.

Education

Diploma, BA
  • at electronics
  • June 1991

T.S electronics in Byblos Dora area

Specialties & Skills

Logistics
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Management
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Leadership
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Operation Management
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Customer Service Management
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negotiation
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Service Management
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team leadership
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operation management
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customer satisfaction
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management
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supply chain management
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operation
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logistics management
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operations management
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Languages

English
Expert
Arabic
Native Speaker
French
Intermediate

Training and Certifications

• Service Manager academy II (Training)
Training Institute:
Canon Academy
Date Attended:
February 2006

Hobbies

  • Basketball, ping pong