Administrative Assistant
Delta Corporation
مجموع سنوات الخبرة :10 years, 8 أشهر
Apart from handling the administrative aspects of HR (similar to roles played in the previous two employments; please see experience details below), was also responsible for the preparation of monthly management reports, and maintenance of ERP and HRNET systems.
Mainly responsible for HR/personnel administration which includes the following: Maintenance and Monitoring of Immigration-related Transactions (RP Applications/Renewals/Cancellations, Exit Permits, Work and Business Visas), Mobilization and De-mobilization of Staff, Employment Offers, Leave Applications, Internal and External Correspondences, Completion of ISO Requirements, Execution of Employee Service Requests, LPOs and General Office Management.
Heavily took up responsibilities and commanded control first-hand in the following areas: Human Resources/Personnel Relations, Operations, Facilities (Transport & Accommodation) and General Office Administration. Formulated and established effective internal system and procedures based on first-hand experiences. Administered smooth closure of the company.
Wrote, prepared, dispatched and monitored press releases for print media. Helped coordinate and assist in media events.
Dealt with customer concerns from simple account and product inquiries to more complicated matters such as disputed transactions and charges. Handled and resolved complaints. Monitored accounts with special instructions. Handled inbound marketing. Acquired the skill to listen to customers and be sensitive to their needs.
4-year degree major in Journalism, minor in Literature. Also had a strong Theater Arts and Events background while in the university.