Cashier /Barista
Kaffeine projekt
Total years of experience :3 years, 7 Months
• Greet customers and seat them according to their preferences • Offer welcome drinks and beverages • Fill water glasses and refill beverages • Offer appetizers and alcoholic drinks • Take orders and provide information about menu items • Suggest menu items when requested by the customer • Relay patrons’ orders to the kitchen • Ensure that the order is prepared according to the menu • Ensure order quality and quantity prior to serving
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items. Verbally receives and calls back customer orders in a friendly manner. Reports all customer complaints to manager on duty. Responds proactively to prevent customer service situations. Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.