Operations Administrator
West Asia Management Consulting House LLC
Total years of experience :23 years, 1 Months
Maintaining all properties for repairing and maintenance of Central warehouses
Ensuring timely completion of Management Accounts (annual budgets and forecasting trends)
Preparing periodic Financial Statements for top management summarizing the business financial positions in areas of income, expenses,
capital usage and cash flows.
Discovering profitable suppliers and initiate business and organization partnership while examining existing contracts.
Negotiating with external vendors to secure advantageous terms and finalize purchase details of orders and deliveries.
Foresee alterations in the comparative negotiating ability of suppliers and clients.
Expect unfavorable events through analysis of data and prepare control strategies.
Collecting receivables in due time, aging and recovery of blocked funds.
Maintaining fixed assets' registers of site assets and calculation of depreciation thereon.
Collaborate with key persons to ensure clarity of the specifications and expectations of the company.
Perform risk management for supply contracts and agreements.
Control spend and build a culture of long-term saving on procurement costs.
Reconciling Company's projects' bank receivables account.
Preparing the Profit and Loss account & balance sheets of 8 projects on hand.
Arranging insurance policies and their accountability.
Monitoring working capital of the company projects.
Assisting HR with monthly payroll of company projects.
Worked on a wide range of projects like high-rise residential, hotels, and corporate offices.
Assisted the purchasing manager as needed to review and process technical and financial documents required for the purchase of services supplies materials and any other commodities in accordance with company policies and procedures
(SOP)
Made significant savings by improving on buying materials and saving costs through negotiation.
Conducted and supported activities of all business units by directly interacting with customers using different communication mediums.
Managed a large Central store directly under my supervision and maintained inventories and stock updates and kept par stock level for daily operations.
Presented weekly, monthly and annual reports to Finance department.
Responded to suppliers’ technical queries and analysed technical data while liaising with the engineering department making sure all goods are coming in and are in accordance to the requested specification.
Continually obtained new qualified sources of goods and services by monitoring the local market & tracking existing rates/costs and achieved uninterrupted supply of the required goods and services.
Worked on efficient and effective software to have proper accountancy and procedure methods.
Evaluated suppliers and clients every quarterly period for keeping good, strong and healthy relationships.
Made all comparisons for any purchases for audit purposes in order to have effective and efficient flow of budget.
Assisting customers to purchase warranties for products purchased on e-bay, Amazon, etc that liase with Square Trade.
Assistance provided to claim product warranties that customers call in and handling to their situations for their products on purchasing warranties or filing a claim what are their process, on their defected electronics items and home appliances.
Handling warranty complains of customers and networking with International customers
Making manual refunds for all cancellations through the software (Sales force)
Keeping all updates on our resellers (Sam’s Club, Amazon, Vizio, Systemax, Purchasing Power, Costco, etc)
Responsible for adapting a Monitoring System for a smooth surveillance working procedures of the Purchasing Department of MOBH Group.
Responsible for Procuring and Purchasing and Handling of all Maintenance Purchase i.e. obtaining quotations for Maintenance requirements, negotiationg price and payment terms, overseas order placements and forwarding the same for approval with a comparison sheet for all of our existing properties such as (Hotels, Furnished Apartments, Villas, Head Office and upcoming projects).
Responsible for preparing Local Purchase Order for the requirements of all Property maintenance, Running and Upcoming projects, existing Hotels and Hotel Apartments, Air tickets and Head Office Requirements.
Responsible for preparing Payments for the Sub contractor/suppliers.
Responsible for all administrative work such as following up Annual maintenance contract renewals for all hotels, hotel apartments and new contracts for upcoming projects.
Responsible for all matter related to Tender Inquiries for MOBH Group, Hotels and MOBH Properties i.e. preparing schedule according to the requirement for all the suppliers by calling them and to know if they are interested to participate in the tender. Preparing BOQ and Specification for the required tender invitation. Maintain the supplier list for floating tender inquiries and follow up with the suppliers to submit the quotation before tender submission date.
Also responsible for preparing Petty Cash for Real Estate Maintenance and for all the properties of MOBH Group and Contraction and submit in Audit Dept for approval
Responsible for preparing order confirmation in coordination with our engineers at site regarding all the terms and conditions for the concern confirmation and taking approval from our Engrs. and Group Director Finance.
Meet and greet customers as being front desk customer service officer.
Responsible for registering candidates and consulting them the dates schedule for IELTS test for their academic growth
Responsible for handling and depositing cash from customers and depositing it in the bank on a day to day basis.
Responsible for all administrative work for IELTS such as security of test materials, preparing for the pre test day, preparing the venue, sending cellular message to all candidates for their confirmation of test day, preparing test materials according to per seating plan, arranging staff for the pre test day, sending out all Test Day Administration plan to all Examiners, Head invigilators and invigilators for their availability for the test day and conducting training for Head invigilators and invigilators for IELTS Test day under the standard procedures laid by Cambridge and British Council.
Developing day to day reports with all documentation of remittance report collected during the day and dispatching copies to Head office of all related work for IELTS throughout the year.
Ensure registering candidates and data entry for University of Cambridge on CAMEO.
Responsible for being Test Day Supervisor on the day schedule for IELTS test.
Responsible for line managing and supervising staff on IELTS test day.
Responsible for all IELTS branding and signage's
Liaising with Head office for all provisional entries for ordering all test materials for the said test date.
Key responsibilities are: -
Relevant & Irrelevant routine administrative tasks (emails, meetings, etc)
Responsible for developing the Annual report, calendars, Diaries and Giveaways for 4 main products
Media Planning and execution (action plan level). Budget planning and managing all BTL and ATL activities for all Brands throughout the year.
Development of media medium and long - term strategy for ECPL.
Corporate brand guidelines →Development of corporate themes, colors, logo and other placements, etc according to corporate branding guideline manual.
Designing and implementing all ATL and BTL advertising inclusive of brochures and informative CDs.
Reprinting of developed literatures & POS and accurately time management for dispatching all POS for all Brands.
Advertising development (day - to - day follow ups)
Getting legal approvals for trademarks and registrations.
Miscellaneous, Quarterly Accruals, Payments processing, Stewardship and follow-ups
Data Entries - Initial processing of visa applications received from the
CAVA operations.
Enquiry Checks - To carry out all documentation checks on sponsorship
declarations, bank checks, employment checks also EC issued from other
posts and passport checks liaison with FIA.
Customer Services - Dealing with a broad range of calls and enquiries, ensuring customer satisfaction
Call Center - Handle customer calls and replies to first level visa and immigration enquiries. Both through telephonic, electronic and verbal assistance for potential and current applicants inquiring about the visa process.
Appeals - Gained a vast knowledge of the legal framework of the British Appeal process, as well as a great deal of the UK Immigration Law.
Interpretation - Interpreting Q&A’s for the Entry Clearance Officers while conducting interviews with visa applicants.
Public relations - Strong relationship building with stakeholders such as FIA and Ministry of Foreign Affairs, and domestic and international companies, Banks and the Foreign Office/Home Office to assist or expedite applications
Successfully organized high profile events to promote UK qualifications in the local market according to the marketing action plan.
Developed and further strengthened relationship with new and existing clients and customers.
Ensured services complied in line with the British Council customer care standards.
Responsible for preparing examining board reconciliations by liaising with the Accounts Officer.
Developed an efficient Tracking system for courier services and maintained classified database for internal function use age.
Responsible for maintaing all records for e.g. certificates issued by the Cambridge office in UK for candidates registered for O/A level exams.
Co-managed British Council’s Student Select Scheme in dealing with students applying for UK.
Responsible for checking and verifying educational certificates and documents
Analysed and conducted annual and semi-annual Visa Seminars and Counseling for outgoing students.
Responsible to report market deliverables including marketing of examination services and ensuring success of
examination programe
Responsible for resources and budget of promotional events within Education UK department
Co-managed British Council's Student Select Scheme in dealing with students and parents while being customers for British Council
Responsible for checking and verifying educational certificates and documents
Analyzed and conducted annual and semi-annual Visa Seminars and Counseling for outgoing students.
Responsible to report market deliverables including marketing of examination services and ensuring of examination programs.
Responsible for resources and budget of promotional events within Education UK department
Liaised on regular basis with governement and commercial bodies; national and international NGOs.
Responsible for tasks related to marketing and publishing of British Foreign Commonwealth Office Scholarships such as British Chevening Scholarships and Charles Wallace Trust Scheme.
Monitor and ensure that Revenue / Expenditure are according to planned forecasts and keep financial track to ensure for the entire department account payables and receivables.
Responsible for keeping all records from media (The Dawn and The News) press clippings