Joseph Phrem

Multi-unit manager for -Golden Mile and Marina (since March 2018) Catering Manager (Sofraji Catering, since June 2018) Managing daily operations of the restaurants, ensuring quality and consistency Delivering excellent service and maximizing customer satisfaction Responding eficiently to customer feedback Organizing and managing staf relations Controlling the operational cost, identifying measures to reduce it Checking maintenance requirements for the restaurant Establishing plans to fulfill restaurant manpower  Decreasing expenses and managing food cost, payroll, and operational expenses at Zaroob achieving best P&L in the company  SAP Implementation team for Zaroob, Dubai, UAE

Responsible for managing and monitoring the performance of the restaurant's daily operations and workflow, by managing its team overseeing the inventory and the ordering of food and supplies, optimizing profits, and ensuring that customers are satisfied with their dining experience.