Joseph Rafca, restaurant manager

Joseph Rafca

restaurant manager

kampcatering

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, Audiovisual
Expérience
17 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 4 Mois

restaurant manager à kampcatering
  • Liban - Beyrouth
  • Je travaille ici depuis juin 2014

• Hiring, training and evaluation of team.
• Managing day to day operation.
• Setting sequence of service that suits the concept.
• Ensure guests satisfaction and handling any complain.
• Scheduling staff and preparing all needed paperwork.
• Controlling all beverage stock (wine, liquors, and soft drinks).
• Controlling all crockery stock (Chinaware, silverware, glassware).
• Planning, training and creating all issues related to Ace system.
• Maintain high standard quality hygiene, health and safety.
• Generating detailed daily, monthly and yearly reports on business, staff, and profit.

Restaurant Manager à Kamp Catering
  • Je travaille ici depuis janvier 2014

Hiring, training and evaluation of team.
•Managing day to day operation.
•Setting sequence of service that suits the concept.
•Ensure guests satisfaction and handling any complain.
•Scheduling staff and preparing all needed paperwork.
•Controlling all beverage stock (wine, liquors, and soft drinks).
•Controlling all crockery stock (Chinaware, silverware, glassware).
•Planning, training and creating all issues related to Ace system.
•Maintain high standard quality hygiene, health and safety.
•Generating detailed daily, monthly and yearly reports on business, staff, and profit.

Floor Team Leader à Classic Burger Joint- Jal El Dib, Le Mall Dbayeh
  • Koweït
  • janvier 2010 à janvier 2014

Assist the restaurant manager in day to day operation.
•Scheduling, training and developing outlets employees.
•Handling and managing the reservation system.
•Conduct briefings in the absence of the manager.
•Ensuring guests satisfaction and solving problem in case of complains.
•Full knowledge of the P.O.S system, and responsible for day to day closing procedures.
•Ensure all staff is working up to standards.
•Coordination between the kitchen and service employees.

Head waiter à Roadster Diner- Le Mall Sin El Fil
  • Liban - Beyrouth
  • janvier 2007 à janvier 2010

Responsible for opening or closing of the outlet.
•Attending morning and daily briefings.
•Ensure that all staff is up to grooming standards.
•Upselling techniques and lead by example.

Éducation

Baccalauréat, Audiovisual
  • à Antonine University
  • janvier 2012

Etudes secondaires ou équivalent, Audiovisual
  • à Sin El fil Official School
  • janvier 2007

Metn Lebanese Baccalaureate Sociology & Economics

Specialties & Skills

Cost Control
Communicator
Flexible Working
Team Motivator
Leadership
MANAGEMENT
SCHEDULING
CLOSING
CONCEPT DEVELOPMENT
QUALITY
COMMUNICATION SKILLS
ECONOMICS

Langues

Arabe
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Anglais
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Français
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