Training and Development Manager
National Industrial Training Institute
Total years of experience :29 years, 10 Months
• Plan, direct, and coordinate programs to enhance the knowledge and skills of Aramco’s employees.
• Recruit, train and oversee a staff of training and development specialists;
• Prepare a budget for the centre’s day to day operations;
• Evaluate and keep up to date on industry performance standards and changes in technology to ensure that lessons are based on the most recent information;
• Develop and utilize new technologies to make the classroom more interactive and thus more effective;
• Research training methodologies to ensure that the institute is using the most up to date and most efftive modules;
• Collect, organize and evaluate feedback from trainers and trainees to continuously improve the program
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company.
• Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
• Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company; collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
• Spearhead the development, communication and implementation of effective growth strategies and processes.
• Foster a success-oriented, accountable environment within the company by motivating and leading a high performance management team; attracting, recruiting and retaining required members of the executive team not currently in place; providing mentoring as a cornerstone to the management career development program.
• Act as lead "client-care officer" through direct contact with every client and partner; represent the firm with clients, investors and business partners; and, assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives.
• Sales supervision of the firm’s retail division, including the sales and trades of corporate securities; rights; warrants; closed-end funds; money market funds; REITS; asset-backed securities; (corporate) mortgage-backed securities; mutual funds; variable annuities and variable life insurance; direct participation programs; securities traders; venture capital; mergers and acquisitions; corporate financing
• Supervision of the firm’s investment banking and securities business, including compliance, trading, market making, underwriting and advertising.
• Building investment portfolios based on clients investment objectives
Financial modeling
Providing world class service to clients by serving as the key person and running deals
• Handling customer complaints escalated beyond the local level;
• Identifying reliable, cost effective vendors, building strategic relationships with key institutional organizations and liasing with other financial institutions
• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
• Provides information by collecting, analyzing, and summarizing data and trends. Protects organization’s value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes marketing and organization mission by completing related results as needed.
• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services, via telephone calls and in-person visits and presentations to existing and prospective customers. Participates in trade shows and conventions.
• Develops clear and effective written proposals/quotations for current and prospective customers; identifies advantages and compares organization’s products/services.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service
Groups; and, nalyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization; creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the
territory/segment; and, supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities,
advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas; and, researches sources for developing prospective customers and for information to determine their potential.
