Client Development Manager
Thirty-Six Strategies LLC 9 ( Ind
Total years of experience :21 years, 10 Months
Liaise with a company and its clients, ensuring excellent customer service and client satisfaction. Manage client relationships, develop account plans, and deliver proposals.
•Develop and delegate prospective accounts to attain established revenue goals.
•Influence existing clients to purchase current and new products.
•Consolidate with senior professionals of the company to develop strong client relationships.
•Manage and monitor company marketing infrastructure.
•Develop and manage client base and lead generation network.
•Attending meetings and industry events to get insight on the latest industry news;
•Effectively facilitate day-to-day management of accounts both internally and externally.
•Follow up on project implementation to ensure proper execution as per timeline.
•To assist in initiating and completion of new business opportunities;
•Finally, to ensure the KPIs / MBOs for development is achieved.
Responsible for selling
Working with in General Trade Channel
•Handled the tasks of dealing with customer queries
•Handled the tasks of preparing quotations for different products
•To be responsible for the channel co-ordination between the two entities.
•Liaison with commercial department for Credit Notes
•To handle
2007
Promoted as Field Salesmen in 2010
Worked on Data research projects for MNC’s like Microsoft and FedEx
•Handled the entire direct mailing system for Microsoft
•Functional knowledge of working on Siebel (Microsoft Database).
•Project managing the staff and process related to such activities.
•Exceeding all integrity targets and delivery deadlines.
•Timely production of a daily, weekly and monthly project performance reports.
•Accurate update, segmentation and maintenance of the client and prospect databases.
•Production and maintenance of all company related a correspondence and documentation.
•Production and maintenance of all DotBiz reporting.
•Whilst working on various projects gained essential project management skills.
Daily check the customer needs.
•Interact with the customer monthly twice.
•Take the necessary action against the customer allegation.
•Manages all functions and has ultimate responsibility for achievement of sales goals.
•Prepare and may present credit reports for review
Capable to handle the customer needs and help them out for their problems with mobiles and Rate Plans.
•Awareness of customers’ needs by helping, advising and providing a pleasant and efficient service always
•As first point of contact, providing excellent customer care and to generate sales in the connect shops
- Passed Industrial Training Institute (grade
- Passed