Josephine Borja

• Served as a key liaison between the Chief of Staff and executives, enhancing communication and collaboration across departments and with external partners.

• Facilitated seamless onboarding and integration of new staff within the operations team, contributing to a cohesive work environment.

• Championed effective internal communication strategies while upholding confidentiality and professionalism at all times.

• Managed the reception area, ensuring a professional and welcoming experience for visitors, guests, and colleagues as the first point of contact.

• Coordinated meeting room bookings, setups, and catering, optimizing operational efficiency and supporting executive functions.

• Served as the primary point of contact at the reception, delivering a welcoming and professional experience for visitors, guests, and staff.

• Coordinated comprehensive meeting room logistics, including reservations, setup, and catering for both internal and client-facing meetings.

• Oversaw visitor access and security, partnering with building management to implement and uphold security protocols effectively.

• Maintained office infrastructure by collaborating with building management to ensure timely maintenance and repairs, enhancing overall office functionality.

• Demonstrated strong organizational and multitasking skills, contributing to a seamless office environment and supporting executive operations.

• Fostered positive relationships with stakeholders, enhancing communication and collaboration across departments.

• Oversaw comprehensive administrative operations for the Palazzo Versace Hotel & D1 Tower Project Site Office, enhancing organizational efficiency.

• Delivered proactive administrative support to senior leadership, including the Project Director and Project Manager, facilitating seamless workflow management.

• Acted as the primary point of contact for visitors and clients, providing exceptional service and information to enhance their experience.

• Efficiently managed incoming calls and emails, ensuring prompt direction to relevant departments for swift resolution.

• Coordinated and scheduled appointments, optimizing time management for the executive team and enhancing operational productivity.

• Implemented organizational systems that improved communication and collaboration among team members, contributing to project success.

• Acted as the primary liaison for visitors and clients, delivering exceptional service and information with a professional demeanor.

• Organized and maintained comprehensive project documentation, including drawings, contracts, authority approvals, NOCs, and reports, ensuring easy access and retrieval in both electronic and hard copy formats.

• Facilitated effective communication by managing correspondence, emails, and interactions with contractors, subcontractors, and vendors, enhancing project coordination.

• Provided vital administrative support to the Project Director, Project Manager, Construction Manager, and construction team, streamlining operations and improving efficiency.

• Developed strong organizational skills and attention to detail, contributing to successful project outcomes and fostering a collaborative work environment.

• Served as the primary point of contact, ensuring a welcoming and professional environment for employees, visitors, and stakeholders.

• Streamlined front desk operations, enhancing visitor and client experiences through efficient service.

• Managed high volumes of incoming calls, emails, and appointment scheduling with precision and attention to detail.

• Coordinated complex meeting arrangements and optimized conference room bookings to maximize efficiency.

• Monitored and maintained office supplies, contributing to cost-effective procurement activities.

• Delivered comprehensive administrative support to management and office staff, improving overall office productivity.