Joseph Mhanna

• Recruited and trained new sales people
• Worked on the company’s expansion in KSA & Africa

• Communicating and applying marketing strategies with the group CMO by approaching architects, main contractors and MEP contractors
• Establishing relationships with customers through prospection and/or sales
• Contributing in the business development of internal sales procedures and company services

• Managed and took full ownership of customer relationship from prospection to contract signature to product handover.
• Prepared, followed up and closed small/big/mega scale project offers and tenders
• Negotiated contract terms with customers to reach a mutually beneficial agreement
• Followed up on the preparation of technical submittals, drawings, offers and contracts.
• Followed up on payment collection in coordination with the Credit Controller
• Trained and supervised new recruits

• Introduced new strategies to boost the sales in housing loans
• Built relationships with the bank’s different departments and third parties (BDL, Kafalat, PCH…) in order to satisfy clients’ needs
• Retained various key accounts by handling all their problems and queries
• Enhanced the “closing rate” of the deals by executing the appropriate follow up with the clients
• Prepared several market studies for new and existing services offered by the bank

• Created a market plan to target potential customers (civil engineers, architects and engineering consultants)
• Developed new marketing tools to promote the company’s products
• Improved sales by building a reputable image in the market for the company
• Established solid relationships with the clients founding a firm loyalty to the company through the after sales follow up