Office Manager
Fitness Food Factory
Total years of experience :9 years, 11 Months
1. PROCUREMENT
~Search, qualify and negotiate with different suppliers
~Discover the most profitable suppliers and initiate business partnerships
~Negotiate with external vendors to secure the most advantageous terms
~Finalize details of orders and deliveries
~Track and report key functional metrics to reduce expenses and improve effectiveness
~Collaborate with key persons to ensure the clarity of the specifications and expectations of the company
~Control spend and build a culture of long-term saving on procurement costs
2. MARKETING
~Identify the perfect medium in promoting the business to be able to target the right audience.
~Plan, develop, monitor and maintain social media pages
~Collaborate with graphic artist media designs for different lay-outs of company branding
~Measure effectiveness of marketing collateral's and discuss with the team market's feedback to enhance whenever necessary
~ Write, update or change websites content pages
~ Conceptualize and execute promotions of the company's products
3. OFFICE MANAGEMENT
~Monitor manpower schedules and performances
~ Constantly check if kitchen are organized and all company standards are met
~ Implement the highest standards on food safety and quality
~ Constantly monitor deliveries and inventories of materials and food items, check if everything is on stock
~ Check food orders and make sure all are delivered on time without compromising the quality of the food
~ Address customer concerns if there's any
~ Schedule and monitor logistics for delivery of food items
~ Prepare, edit and print food labels making sure every details and precautions are indicated
*Created an official company page on Facebook to facilitate interaction with customers.
*Designed and created marketing collateral for sales meetings, trade shows and company executives.
*Developed contingency plans and alternative solutions for all projects.
*Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
*Organized weekly sales reports for the sales department to track product success.
*Achieved high sales percentage with consultative, value-focused customer service approach.
*Identified prospective customers using lead generating methods and performing an average of 60 cold calls per
day.
*Created sales strategies to promote advertising offerings and motivate larger deals.
*Prepared detailed marketing forecasts on a daily, weekly and quarterly basis.
*Wrote creative and engaging briefs for internal and external agencies.
*Evaluated return-on-investment and profit-loss projections.
*Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market
trends.
*Established new accounts, earning a combined profit of over Php 2M in a year.
*Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and
clients.
*Developed promotional programs to optimize revenue levels.
*Reduced and controlled expenses by outsourcing marketing collaterals from different suppliers
*Served as mentor to junior team members.
*Planned and negotiated media buys, including transit, billbords, LED billboards, lamp post banners and wall
murals.
*Managed the in-house advertising program consisting of print and media collateral pieces.
*Saved the company employee program cost by negotiating advertising and commercial sponsorship contracts.
*Coordinated marketing and community events, such as Ad Congress to broaden marketing connections and
contacts.
*Organized weekly sales reports for the sales department to track product success.
*Achieved high sales percentage with consultative, value-focused customer service approach.
*Managed a portfolio of 10 accounts, which generated Php 3M in revenue in just 3 months
*Grew customer base from 10 accounts to 20 accounts in 6 months.
*Collaborated with other account managers to prepare and deliver performance updates and quarterly business
reviews.
*Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations
and competitor activity, and adjusted account sales approach to address latest market developments.
*Surpassed annual quota by 20%.
*Answered customers' questions about products prices, availability, uses and credit terms.
