Joslin Fernandes, Branch Manager

Joslin Fernandes

Branch Manager

Central Trading Co

البلد
الإمارات العربية المتحدة
التعليم
الثانوية العامة أو ما يعادلها, Arts
الخبرات
26 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :26 years, 4 أشهر

Branch Manager في Central Trading Co
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ مايو 2014

Manage the complete operations of warehouse and responsible for achievement of sales target set by the senior management.

Sales manager في Al Dahiya Auto Spare Parts L.L.C
  • الإمارات العربية المتحدة
  • مايو 2012 إلى مارس 2014

Responsible for growing the DeVILBISS - Automotive Refinish Products brand in the UAE.

Sales Manager في Bitec
  • الإمارات العربية المتحدة
  • فبراير 2011 إلى مارس 2012

Responsible for growing brands like Arrow Chemicals and DeVILBISS - Automotive Refinish Products.

Operations Manager في Technical Resources Est. General Auto Service Centre
  • الإمارات العربية المتحدة - دبي
  • مارس 2004 إلى نوفمبر 2009

Overall management of entire workshop activities, liaising between top management and workshop staff to ensure maximum productivity and efficiency for maximum profitability.
Business Development and handling key customers and corporate accounts (fleet customers).
Motivating front office staff to upsell additional services and derive methods of maintaining customer return ratio.

Technician في Al Babtain Co
  • الكويت
  • سبتمبر 2002 إلى مارس 2003

Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.

Service Advisor في Lakozy TOYOTA
  • الهند - مومباي
  • يناير 2001 إلى ديسمبر 2001

Receiving customers vehicles for periodic maintenance and different types of repair jobs. Upselling services and accessories along with service contracts to help maintain a customer comeback ratio.
Follow-up with the workshop and prepare estimates accordingly. Proactively communicate with the customers and keep them updated on the status of their vehicle repairs. Test drive the vehicles with customers if necessary to ensure absolute customer satisfaction.

Technician في Al Babtain Co
  • الكويت
  • يوليو 1999 إلى أغسطس 2000

Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.

Service Advisor في Sumeet Auto - OPEL
  • الهند - مومباي
  • يوليو 1998 إلى يونيو 1999

Receiving customers vehicles for periodic maintenance and different types of repair jobs. Upselling services and accessories along with service contracts to help maintain a customer comeback ratio.
Follow-up with the workshop and prepare estimates accordingly. Proactively communicate with the customers and keep them updated on the status of their vehicle repairs. Test drive the vehicles with customers if necessary to ensure absolute customer satisfaction.

Technician في Juma Al Majid - Renault
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 1997 إلى يونيو 1998

Worked as a Technician on Renault vehicles and carried out repair and periodic maintenance jobs.

Technician في Sah & Sanghi - Suzuki
  • الهند - مومباي
  • أكتوبر 1996 إلى ديسمبر 1997

Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.

Auto Mechanic في Allied Auto Agencies Ltd
  • الهند - مومباي
  • أكتوبر 1995 إلى سبتمبر 1996

Worked as a Technician on Isuzu vehicles and carried out repair and periodic maintenance jobs.

Apprentice في Bombay Cycles And Motors Agency - FIAT
  • الهند - مومباي
  • أكتوبر 1994 إلى سبتمبر 1995

Worked as an apprentice on Fiat vehicles and carried out repair and periodic maintenance jobs as an assistant to the senior mechanics.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Arts
  • في GN Khalsa College
  • أبريل 1992

Specialties & Skills

Upselling
Maintenance Management
Front Office
Brand Communication
Automotive Aftermarket
ACCOUNTING
ADVERTISING
ASSETS RECOVERY
AUTOMOTIVE
AUTOMOTORES
BUSINESS DEVELOPMENT
CAR DRIVER
COMMUNICATION SKILLS

اللغات

العربية
مبتدئ
الانجليزية
متمرّس
الهندية
متمرّس