Branch Manager
Central Trading Co
Total years of experience :26 years, 3 Months
Manage the complete operations of warehouse and responsible for achievement of sales target set by the senior management.
Responsible for growing the DeVILBISS - Automotive Refinish Products brand in the UAE.
Responsible for growing brands like Arrow Chemicals and DeVILBISS - Automotive Refinish Products.
Overall management of entire workshop activities, liaising between top management and workshop staff to ensure maximum productivity and efficiency for maximum profitability.
Business Development and handling key customers and corporate accounts (fleet customers).
Motivating front office staff to upsell additional services and derive methods of maintaining customer return ratio.
Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.
Receiving customers vehicles for periodic maintenance and different types of repair jobs. Upselling services and accessories along with service contracts to help maintain a customer comeback ratio.
Follow-up with the workshop and prepare estimates accordingly. Proactively communicate with the customers and keep them updated on the status of their vehicle repairs. Test drive the vehicles with customers if necessary to ensure absolute customer satisfaction.
Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.
Receiving customers vehicles for periodic maintenance and different types of repair jobs. Upselling services and accessories along with service contracts to help maintain a customer comeback ratio.
Follow-up with the workshop and prepare estimates accordingly. Proactively communicate with the customers and keep them updated on the status of their vehicle repairs. Test drive the vehicles with customers if necessary to ensure absolute customer satisfaction.
Worked as a Technician on Renault vehicles and carried out repair and periodic maintenance jobs.
Worked as a Technician on Nissan vehicles and carried out repair and periodic maintenance jobs.
Worked as a Technician on Isuzu vehicles and carried out repair and periodic maintenance jobs.
Worked as an apprentice on Fiat vehicles and carried out repair and periodic maintenance jobs as an assistant to the senior mechanics.