Client Services Associate
Rais Hassan Saadi agent of Cosco Container Lines
Total years of experience :17 years, 10 Months
Imports
• Manifestation of import shipments(BL documentation, charges confirmation and Manifest upload to Maqta and Dhabi)
• Liasing with the Loading ports for discrepancies in charges, BL details, manifest or additional free time request.
• Catering to client inquiries for arrivals, charges, Extensions of delivery orders, BL amendment requests and addt'l requests.
• Releasing of delivery orders
• Cargo Arrival Notice dispatch.
• Providing Maqta, and dhabi access to Customers and other agents
• Issuance of switch BL’s according to customer’s request.
• Providing Customs access to customers, and updating IDO validity as well as free time for issued Delivery orders
• Monitoring long standing container status and demurrages for each shipments.
• Provides overall customer support and assistance for incoming shipments.
EXPORTS
• Prepares Export Bill of Lading Documents.
• Liaising with customer for any BL amendments.
• Coordinates with loading and destination ports for any discrepancy or bill of ladings discrepancies and amendments.
• Monitors client’s shipments and advises them for the arrival of their shipments.
• Provides overall support and assistance for any issues that may arise from outbound shipments
• Handles and monitors key accounts of our VIP client, ensuring to provide top service in all their shipments
ADMIN:
• Operates the switchboard (i.e. receiving calls, routing, taking & relaying messages when needed)
• Courier dispatch - outgoing
• Operates the switchboard (i.e. receiving calls, routing, taking & relaying messages when needed)
• Greet, assist and direct guests to appropriate parties in a friendly and professional manner.
• Create and implement record keeping systems; transmittals, filing system, data entry & data base update, Forms control, and personnel requirements.
• Collate information & produce reports (i.e. summary reports, expense reports).
• Perform general accounting responsibilities (i.e. credit control, petty cash disbursement, invoicing).
• Provide executive support to Deputy General Manager and Managing Director.
• Manage and tracks stock inventory and overall office consumables and replenish as needed.
• Booking rooms and conference facilities.
• Liaising with staff in other departments and with external contacts.
• Sorting and distributing incoming post and organizing and sending outgoing post.
• Produce and distribute correspondence memos, letters, faxes and forms.
• Photocopying, printing and scanning various documents, sometimes on behalf of other colleagues.
• Assist with recruitment, training and supervising junior staff and delegating work as required.
• Monitors day to day office operations, staff attendance, and movements.
• Maintaining the condition of the office equipment and arranging for necessary repairs.
• Monitoring and downloading of invoices from Dubai Trade for DPW Invoices.
• Liaising with Insurance Company for application, cancellation and claims of Staff’s Medical Insurance.
• Monitoring of company’s monthly dues such as Telephone & Mobile bills, Internet connection, Water & Electricity bills, courier charges, making sure they are paid on time.
• Prepares Debit notes and Expense vouchers for all vendor bills.
• Liaising with Etisalat and Dewa for telephone, Electricity & water connections.
• Managed cost reduction & control by monitoring price variations for office consumables such as stationeries, pantries, and toners, and from recovering payments of staff’s personal call and courier charges.
Accounting Assistant (June 2009 to November 06, 2009)
Taikisha Philippines, Inc.
5 Floor Golden Rock Building #168,
Salcedo St, Legazpi Village, Makati City, Philippines
➢ Checks discrepancies in vat, ewt and vatable amount computation on all supplier's invoices.
➢Prepares a summary report of all invoices with wrong computation for vat refund purposes.
Accounting Staff / Treasury Staff (October 2008 to April 2009)
The Coffee Bean & Tea Leaf, Phils., Inc.
Unit 4, 108 E. Rodriguez Jr. Ave., Libis Quezon City, Philippines
➢ Cheque preparation for both Coffee Bean & Redbox.
➢ Collating & issuance of Finance forms request.
➢ Collating of Change fund request.
➢ Change fund monitoring/ Audit.
➢ Sales & change fund deposit audit.
➢ Receiving & deposits Credit Card Check Collections.
➢ Gift Certificates Processing & Issuance.
➢ 2307 Tax Certificates preparation.
➢ Monitoring and Control of Finance forms.
➢ Liaising with stores for concerns and Issues.
➢ Invoice Reconciliation with suppliers.
➢ Checking or getting store balances/Sales for Cash Forecast purposes.
➢ Filing of check vouchers, Dr's and other finance forms transmittal & issuance.
Office Staff/Accounting Staff (July 2008 to October 2008)
IFP Manufacturing Corp
Caloocan City, Philippines
➢ Checking reports emailed by the Branches.
➢ Posting of daily sales
➢ Posting & updating of Accounts Receivables
➢ Monitors daily Stock Inventory
➢ Monitors van received or raw materials used
➢ Checks payroll of Cagayan De Oro, Cebu & Davao Branch for issuance of salary Cheque.
Support Decision Analyst (June 2007 up to November 2007)
ACT Machineries & Metal Craft Inc.
Cauayan City, Isabela, Philippines
➢ Gathers information needed such as reports from branches.
➢ Prepares & monitors the aging of all branches per month.
➢ Makes yearly trending reports for all branches.
➢ Re balancing & auditing discrepancies of receivables in all branches.
Branch Finance Accounts Officer (November 2005 up to June 2007) Equity Machineries, Inc.
Cauayan City, Isabela, Philippines
➢ Attend to customer's inquiries.
➢ Prepares Aging of Receivables of the branch.
➢ Custodian of cash and checks collection of the branch.
➢ Makes a report of daily, weekly & monthly sales and collections of the branch.
➢ Prepares the Physical Stock Inventory Report on a weekly & monthly basis.
➢ Depository of cash & cheque collections of the branch.
➢ Accepts payments & prepares invoices and documents for installment & cash sales for sales made.
➢ Sorts & Files all pertinent documents such as sales invoice, Warehouse Receipts, Delivery Receipts, Warehouse pass etc.
➢ Encodes withholding tax at source..
➢ Encodes vat purchases for the month.
➢ Records Cash Disbursement Books of all branches per month.
➢ Records Cash Receipts Book of all branches per month.
➢ Posting to the general Ledger.
COLLEGE CLUBS AFFILIATION
Junior Finance Executives ( JFINEX); Member
Schola Cantorum ( College Choir); Member
Received a partial scholarship for joining Schola Cantorum the official choir representative of our school and I had my internship at Metropolitan bank in Cauayan City Isabela