Front office Receptionist
Grand Midwest Group Of Hotels
Total years of experience :3 years, 9 Months
Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Works in conjunction with the bell staff to assist guests to their rooms.
Answers various questions from guests.
Arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Makes coffee in the morning for guests.
Arranges for champagne to be sent to rooms when appropriate.
Runs various reports on the computer for management.
Other duties as assigned
Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Works in conjunction with the bell staff to assist guests to their rooms..Answers various questions from guests.
Arranges transportation for guests.
Computes bills, collects payment and makes change for guests.
Makes coffee in the morning for guests.
Arranges for champagne to be sent to rooms when appropriate.
Runs various reports on the computer for management.
Other duties as assigned
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Arrange conferences, meetings, and travel reservations for office personnel.
Complete forms in accordance with company procedures. Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Locate and attach appropriate files to incoming correspondence requiring replies.
Mail newsletters, promotional material, and other information.
Maintain scheduling and event calendars.
Make copies of correspondence and other printed material.
Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
Schedule and confirm appointments for clients, customers, or supervisors.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.