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Joy ann  Legaspi , Receptionist/Customer Service

Joy ann Legaspi

Receptionist/Customer Service·Manduca Taberna Philippine

Saudi Arabia

Bachelor's degree, Business Administration And Tourism

Work experience

Total years of experience: 9 years, 7 months

Receptionist/Customer Service

January 2023 - Present

Manduca Taberna Philippine

Manila, Philippines

January 2023 - Present

• Knowledge in wines, bartending and fine dining
• Help customers to settle down and also take the
orders
• Maintaining a positive image from the front line at
all times.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

head waiter

July 2025 - April 2026

Apparel Group

Riyadh, Saudi Arabia

I found this job using Bayt.com

July 2025 - April 2026

excellent customer service

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Cashier/Waitress

January 2021 - January 2022

Black Stone Management,

Doha, Qatar

January 2021 - January 2022

• Knowledge about POS (Chimera System)
• Encoding online orders from Talabat, Snoonu,
Carriage, etc.
• Monitoring customer feedback and escalating
complaints to the immediate superior.
• Making daily sales report and troubleshooting of
minor technical issues from both POS and online
platforms.
• Maintaining a positive image from the front line at
all times.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cashier/Sales Attendant

January 2017 - January 2020

Terry’s Selection,

Taguig, Philippines

January 2017 - January 2020

• Operating scanners, scales, cash registers, and
other electronics.
• Balancing the cash register and generating reports
for credit and debit sales.
• Accepting payments, ensuring all prices and
quantities are accurate and proving a receipt to
every customer.
• Following all store procedures regarding coupons,
gift cards, or the purchase of specific items.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Receptionist/Customer Service

January 2015 - January 2017

Mesa Filipino Moderne),

Manila, Philippines Hybrid

January 2015 - January 2017

• Welcome customers as they come into the
restaurant
• Help customers to settle down and also take their
orders
• Maintain chart of all available deals and products
periodically and refresh such chart on daily basis.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Amang Rodriguez Institute of Science

January 2016

January 2016

Bachelor's degree, Business Administration And Tourism

Philippines

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CONSTRUCTIVE FEEDBACK
Intermediate
CONSTRUCTIVE FEEDBACK
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
SALES
Intermediate
SALES
Intermediate
waiter
Expert
waiter
Expert

Languages

English
Expert