direct customer service representative
bank of beirut
مجموع سنوات الخبرة :11 years, 0 أشهر
- Identify and handle customer inquiries completely and accurately
-Resolve customer complaints and problems to the satisfaction of the customer
-educate the costumer about the organization's products and services and direct them toward available resources for self help
-Enter costumer data and other relevant information into contact center data base
-open accounts for new client and applying for personal loans
• Deliver prepared sales talks in order to persuade potential customers to purchase the product(credit cards)
• Schedule appointments for sales representatives to meet with prospective customers