Joy Waack

Executed prospecting and cold outreach strategies
across the UAE territory, driving client acquisition and
sustainable portfolio growth.
Secured at least four new merchant contracts weekly,
surpassing quarterly targets by 10%.
Prospected niche verticals, adding 15% portfolio
diversity within 6 months.
Managed the full business development cycle, from
lead generation and pipeline management to solution
selling and contract execution.
Built strategic partnerships and strengthened account
management practices, achieving an 85% repeat
business rate.
Analyzed market gaps, launching campaigns that lifted
regional revenue.
Collaborated with product and marketing teams to
tailor offers for underserved segments.
Partnered with cross-functional stakeholders to
manage CRM reporting and pipeline performance,
supporting strategic decision-making.

Managed enterprise and SMB accounts within the
DACH market, delivering consultative solutions tailored
to merchant objectives.
Exceeded quota consistently, attaining 102% of target
each month.
Identified high-potential partners, securing agreements
projecting €1.2M annual growth.
Negotiated pricing structures that improved margin by
4%.
Strengthened client retention through quarterly
performance reviews.
Aligned partnership strategy with corporate objectives,
expanding market share by 6%.

Oversaw logistics, financial processing, and multilingual
communication for retail operations.
Coordinated inbound and outbound logistics via SAP.
Processed invoices and maintaining zero discrepancies.
Facilitated multilingual communication, translating
documents across German, Spanish, and English.
Streamlined inventory tracking, improving stock
accuracy to 70%.
Trained new staff on SAP transaction codes,
accelerating onboarding by twenty percent.